Experienced mental health professional with a proven track record in developing effective treatment plans and achieving meaningful client outcomes. Collaborates seamlessly with team members and adapts to changing clinical needs. Expertise in patient assessment and therapeutic interventions, delivered with a compassionate and reliable approach.
Overview
16
16
years of professional experience
Work History
Outpatient Therapist
Betterview Counseling and Trauma
03.2023 - Current
Facilitated individual and group therapy sessions to address mental health challenges.
Developed personalized treatment plans based on client assessments and progress evaluations.
Conducted crisis interventions and provided support in high-stress situations.
Collaborated with healthcare teams to ensure comprehensive care for clients.
Implemented evidence-based practices to improve therapeutic outcomes and client engagement.
Mentored new therapists through peer supervision, sharing expertise in clinical techniques and best practices for effective outpatient care.
Collaborated with community resources to connect clients with additional support services such as housing assistance or vocational training programs.
Behavioral Consultant
Youth Advocate Program, INC, Y.A.P
10.2020 - 03.2023
Developed comprehensive behavioral intervention plans to address client needs.
Conducted thorough assessments to identify behavioral challenges and recommend effective strategies.
Collaborated with multidisciplinary teams to implement behavior modification techniques.
Trained caregivers on behavioral management strategies to enhance client outcomes.
Established strong rapport with clients, fostering trust and encouraging positive behavior changes.
Managed caseloads efficiently, ensuring timely completion of assessments, treatment plans and progress reports in accordance with professional standards.
Developed strong rapport with clients, fostering trust and open communication throughout the therapeutic process.
Human Resources Manager
The City of Reading
01.2017 - 03.2020
Oversee the day-to-day operations of the Human Resource department.
Facilitate monthly labor management meetings between the City of Reading and the local American Federal State Municipal Employees (AFSCME 3799 and 2763).
Facilitate grievance between the City of Reading and AFSME, Fire Department and management.
Developed and implemented HR policies to enhance organizational effectiveness.
Led talent acquisition efforts, improving recruitment processes and candidate experience.
Managed employee relations, resolving conflicts and fostering a positive workplace culture.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Welsh Mountain Medical and Dental Center
01.2014 - 01.2017
Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement.
Improved operation systems, processes and polices to meet the organizations mission statement, vision and core values.
Increased the productivity of the dental department from 68% to 82%.
Negotiated behavioral health contract with Perform Care.
Acted as the liaison between consumers, physicians, administration and gatekeepers for authorization of specialty care.
New Story
01.2013 - 01.2014
Assisted families to develop positive coping skills through enactments and resilience to foster positive relationships between the child and caregivers.
Created treatment plans, discharge summary and coordinated care at discharge.
New Life CBS
01.2011 - 01.2013
Assisted families to develop positive coping skills through enactments and resilience to foster positive relationships between the child and caregivers.
Created treatment plans, discharge summary and coordinated care at discharge.
Progression Behavioral Health
01.2010 - 01.2011
Developed and implemented operational standards and procedures for employee.
Performed employee appraisals.
Performed onboarding for new employees.
Education
Master of Human Service -
Lincoln University
01.2003
Bachelor of Science - Business Administration (Finance)
Albright College
01.1998
Skills
Team leadership
Workforce management
Mental health support
Organizational change facilitator
Fee schedule creation
Developing client relationships
Timeline
Outpatient Therapist
Betterview Counseling and Trauma
03.2023 - Current
Behavioral Consultant
Youth Advocate Program, INC, Y.A.P
10.2020 - 03.2023
Human Resources Manager
The City of Reading
01.2017 - 03.2020
Welsh Mountain Medical and Dental Center
01.2014 - 01.2017
New Story
01.2013 - 01.2014
New Life CBS
01.2011 - 01.2013
Progression Behavioral Health
01.2010 - 01.2011
Bachelor of Science - Business Administration (Finance)
Licensed Professional Counselor-Associate (#94004) at SoLuna Counseling & TraumaLicensed Professional Counselor-Associate (#94004) at SoLuna Counseling & Trauma