Gabrielle Drenner
20 Cedar Hill Rd, Brooklyn, MD
Summary
I am seeking employment in a position that allows me to help others. I am committed to the highest level of excellence through achievement. I am highly organized, multi-tasker, and work well under strict deadline schedules while maintaining attention to detail. I have developed good decision making and problem solving skills while meeting the challenge of a shifting department. I consider myself a team player as well as having the ability to work well on my own with direction and am eager to learn new things. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
BD Health Services
03.2024 - Current
- Greets clients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintaining organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handling sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Handle UA's from lab to be sent off for testing.
Merchandise Coordinator/Key Carrier
TJX Companies
04.2021 - 03.2024
- Open and close the store, unload truck, process merchandise to the sales floor, manage cash office.
- Coordinate and supervise loss prevention and operational programs.
- Ensure every customer has a positive shopping experience.
- Manage the daily activity of the sales floor, backroom, front end and cash office.
- Hire, train, supervise and mentor a team of Associates.
Assistant Manager
Family Dollar
08.2019 - 01.2021
- Managed nightly cash and sales totals, manage opening and closing of the store, acted as customer service representative, managed daily reports of transactions, rearranged and detailed store merchandise according to company standards, recruited and interviewed potential candidates, enforced company policies and procedures.
Security officer
United community patrol services
05.2014 - 07.2015
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment and access points, permitting entry, ensure the security, safety and well-being of all personnel, visitors and the premises, provide excellent customer service.
Security Officer
Proactive special security
05.2014 - 07.2015
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment and access points, permitting entry, ensure the security, safety and well-being of all personnel, visitors and the premises, provide excellent customer service.
Education
Associate Behavioral Health - Behavioral Sciences
The Community College of Baltimore County
Catonsville, MD06-2025
GED - General studies
Community college of Baltimore county
Baltimore, MD09.2014
Skills
- Cash Handling
- Customer Service Skills
- Product Merchandising
- Retail Operations
- Goal Setting
- Pricing and Signage Updates
- Patient scheduling
- Appointment management
- Patient registration
- HIPAA compliance
Timeline
Front Desk Receptionist
BD Health Services
03.2024 - Current
Merchandise Coordinator/Key Carrier
TJX Companies
04.2021 - 03.2024
Assistant Manager
Family Dollar
08.2019 - 01.2021
Security officer
United community patrol services
05.2014 - 07.2015
Security Officer
Proactive special security
05.2014 - 07.2015
Associate Behavioral Health - Behavioral Sciences
The Community College of Baltimore County
GED - General studies
Community college of Baltimore county
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