Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dan Rotchill Cadet

Lauderhill,FL

Summary

Driven and diligent, my tenure at any job honed my expertise in hospitality service and customer satisfaction. Excelling in fast-paced environments, I demonstrated a strong work ethic and effective multitasking, significantly enhancing guest experiences. My ability to master new tasks rapidly and collaborate effectively positions me as a valuable asset to any team.

Overview

3
3
years of professional experience

Work History

Food Runner

Marriot Hotel
03.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Host

Marriott
05.2024 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Busser

Marriot Hotel
04.2024 - 07.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Beach Attendant

Heed Spa
02.2024 - 06.2024
  • Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
  • Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
  • Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
  • Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.

Pool Attendant

Marriot Hotel
03.2022 - 04.2023
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Checked side duty list for opening and closing procedures.

Education

Colleg Ignace Nau
Limbe Haiti
07.2022

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Customer Service
  • Strong teamwork
  • Effective Multitasking
  • Sense of urgency
  • Flexible Schedule
  • Bussing Tables
  • Cash Handling
  • Restaurant Etiquette
  • Cleaning and sanitizing
  • Safe Food Handling
  • Hospitality service expertise

Languages

French
Full Professional
Haitian Creole
Native or Bilingual
English
Full Professional

Timeline

Host

Marriott
05.2024 - 07.2024

Busser

Marriot Hotel
04.2024 - 07.2024

Food Runner

Marriot Hotel
03.2024 - Current

Beach Attendant

Heed Spa
02.2024 - 06.2024

Pool Attendant

Marriot Hotel
03.2022 - 04.2023

Colleg Ignace Nau

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Dan Rotchill Cadet