Dantai Tohsuwanwanich

Provided service in a fine-dining restaurant with high peak hours, strong attention to detail and a commitment to delivering a memorable dining experience.

Handcrafted beverages such as coffee and tea, trained to be proficient with latte art designs, adding an artistic flair to every beverage presentation.

Operated and performed maintenance on a manual Rocket R58 espresso machine.

Provided personalized customer service, recommending beverages and dishes based on customer preferences and fostering a welcoming atmosphere

Managed reservations, seating arrangements, and handled guest inquiries and concerns with a focus on problem-solving and customer satisfaction.

Sparked a genuine love for creating connections through coffee and dining.

• Demonstrated ability to thrive in a high-productivity environment, ensuring accuracy and consistency in tasks such as managing orders, packaging delivery, serving food, and meeting guest requests.

• Developed a strong work ethic within a highly demanding restaurant environment, consistently managing an average of 300 tickets per shift, ensuring each ticket was handled with precision.

• Worked with point-of-sale system to place orders, manage bills, and make reservations for guests.

• Bussed tables and maintained a clean, organized environment, ensuring a seamless dining experience for guests.

• Excellent teamwork and communication abilities honed through working in a fast-paced cafe environment.

• Demonstrated ability to efficiently open and close the store.

• Attention to detail in maintaining cleanliness, organization, and adherence to safety standards.