Dante Alexander
Summary
With strong background in operations management, Proven track record of optimizing workflows and implementing process improvements to enhance efficiency. Demonstrated expertise in team collaboration and problem-solving to achieve operational goals. As well as having experience in Customer service fields. Highly skilled in handling customer interactions and demonstrated ability to leverage communication and problem solving skills to enhance customer experience.
Overview
7
7
years of professional experience
Work History
OS: Operations Specialist
US Navy
07.2020 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of maintenance.
- Collected, arranged, and input information into database system.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Provided training for new ship mates, fostering a supportive learning environment conducive to success in their roles.
- Developed and maintained operational procedures to ensure compliance with industry standards and regulations.
- Trained and qualified in operating surveillance and altitude radars.
- Maintained database systems to track and analyze operational data.
Cook
Mcdonalds
11.2017 - 11.2019
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Cashier
Mcdonalds
11.2017 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Dinwiddie
Virginia05-2020
Skills
- Planning and coordination
- Operational efficiency
- Project management
- Attention to detail
- Experience in leadership
- Managing networks
- Analytical thinking
- Data analysist
- Surveillance techniques
- Audit reporting
- Quality assurance
- Navigation systems
Timeline
OS: Operations Specialist
US Navy
07.2020 - Current
Cook
Mcdonalds
11.2017 - 11.2019
Cashier
Mcdonalds
11.2017 - 11.2019
High School Diploma -
Dinwiddie
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