Dante' Butler
Manager
Noblesville,IN
Summary
Highly effective Workplace Health & Safety Specialist with developed skills in managing job operations with vigilance and honesty to keep organization operating within OSHA standards and Amazon employees safe. Proven skills in enhancing and realigning processes with safety and productivity goals.
Experienced in safety and compliance inspections. Poised and pragmatic professional. Effective communicator with desire to assist and help people.
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents.
Provides tools, resources and environment necessary to support safe, efficient, healthy behavior.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Customer Service Representative
MS Logistics LLC - Copack (Temporary Position)
Indianapolis, IN
01.2023 - 06.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Managed records of customer interactions, process customer accounts and file documents
Safety Manager/Business Operations Assistant
XPO Logistics
Cleveland, OH
04.2022 - 11.2022
- Responsible for overall operations for drayage site with 30-70 independent contractors.
- Provides guidance, inspiration and education, while ensuring organizational procedures are understood and followed.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Monitor terminal P&L to meet established budgets and forecast.
- Manage operational performance, including on-time pickup and delivery, volume level, equipment balance and empty miles.
- Recruit and retain contractors while meeting established fleet size goals.
- Ensure terminal staff is properly trained, and that they participate in continuous learning courses as required.
- Carry out supervisory responsibilities, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
- Carry out supervisory responsibilities, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
- Discuss service rates with new & current accounts and negotiate a rate that both parties agree on to continue business
- Developed and established culture of compliance and safety in workplace by preparing and enforcing policies.
- Evaluate practices, procedures and facilities to assess risk and ensure compliance with law.
- Monitor compliance to policies and laws by inspecting employees and operations.
- Investigate accidents or incidents to discover root causes.
- Recommend solutions, improvement opportunities or preventive measures.
- Managed driver’s annual reviews for assigned regions
- Review all MVR’s that are ran on current drivers to be sure they are DOT legal.
- Perform all safety related functions including, but not limited to, accident reviews, annual reviews, and take lead on self-audits of all program areas including driver’s file.
- Collaborates with Corporate Compliance Department in periodic self-audits.
- Work with terminals to obtain new, replacement, or renewed permits for fleet of vehicles in compliance with DOT regulations.
- Support regional safety meetings on monthly basis and communicate information from meetings to corporate headquarters and local employees
- Execute periodic reporting requirements. (Daily, weekly, monthly, etc.)
Operations Manager
Fed Ex Ground
Indianapolis, IN
10.2021 - 12.2021
- Planned, organized, organization staffs, directed and controlled specific day-to-day operations within station or hub. Management responsibilities included, hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Trained and guided team members to maintain high productivity and performance metrics.
Workplace Health and Safety Specialist
Amazon
Columbus, OH
09.2020 - 09.2021
- Accompanied, documented and reported OSHA inspections, insurance oversight and other formal safety and security measures at work site.
- Created safe work environment by complying with safety, health and security requirements.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Optimized new employee training on gear and procedures to maximize team safety.
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
- Leveraged statistical analysis to improve awareness, change behavior and drive continuous improvement in programs and processes.
- Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Handled day-to-day running of NE1-1800 shift, ensuring high levels of productivity and progression.
- Specialized in injury prevention
- Provided employee health and safety orientations and developed materials for presentations.
- Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.
- Supported interaction with local emergency response agencies and responders to coordinate work site security requirements.
- Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
- Eliminated dangerous behaviors potentially impacting worker safety through careful analysis and process optimization.
- Evaluated workplace conformance with OSHA standards and OSHA regulations, implementing immediate strategies to resolve deficiencies.
Branch Manager
Enterprise Holdings
Indianapolis, IN
07.2019 - 12.2020
- Trainee/ 45 hours per week //, Actively manages sales team to increase department sales while ensuring safety procedures are followed. Managed team of people and maintained fleet of hundreds of late-model vehicles. Directly responsible and rewarded for increase in sales by 25 percent. Active in sales and marketing strategies.
- Creates relationships with local businesses. Proficient in customer relations and goal setting. Assisted in handling employee problems & disputes, and continually strove to develop staff in all areas of managerial and professional development. Assisted in the management of work through efficient utilization of staff. Ensured work areas were maintained. Performed job performance evaluation by observing employees' daily job performance.
- Administered written employee performances annually or mid-season. Assists in fulfilling financial goals created for office. Manages and directs effective performance of service department to achieve assigned customer service goals. Provides support for branch's business plan assisted with billing issues and payments.
Warehouse Associate
Amazon
Indianapolis, IN
03.2020 - 04.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed stock consolidation as necessary to improve inventory performance and accuracy
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Succeeded in fast paced distribution environment. Meeting hourly established distribution quotas and performance standards
- Worked multiple locations to assist in improvement of inventory accuracy
- Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Wrapped pallets in shrink wrap prior to loading.
Intern
Carver Community Center
Indianapolis, IN
08.2018 - 05.2019
- Worked directly for Community Director. Co-wrote, negotiated, and finalized grants. Conducted regular meetings (individual and group) with other interns to establish goals, review policy, performance and provide organized communications. Supported strategies to achieve organizational goals. Planned event management of Community Center programs and events for youth and senior customers. Planned, orchestrated basketball camps for youth 2-5th grades. Communicated with participants, officers, coaches, staff and Community Center Director. Educated and enforced policies, procedures, rules, and regulations. Managed editorial content and social media calendar, updating media contact list as necessary and developed social media content. Created proposals for sports presentations, providing event information, pictures, etc. Completed miscellaneous duties as assigned by Community Center Director.
Security Team Member
Klipsch
Indianapolis, IN
05.2017 - 08.2018
- Team Lead/member on ground security team for facility, concerts and events Ensured procedures were adhered to for building, ground security and product loss prevention.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
Bachelor of Science - Sports Management, Business
Indiana University Kokomo
Kokomo, IN05.2019
Skills
- Safety and security
- Safety Standards of Conduct
- OSHA 30 certified
- First Aid/CPR
- Data management
- Document control & records management
- Associate Training
- Risk assessment certified
- Fall protection certified
- Action certified
- Dangerous Goods
- Stormwater Awareness trained
- GEMS overview
- Leadership Cultural procedure global trained
- Project Management training
Additional Information
- Member of the Chancellor's Honors list for attainment of a 4.00 GPA in a semesterRecipient of the Chancellor's Student Diversity AwardRecipient of the IU Kokomo Athletics Community Service AwardAssistant to the Kokomo City Council Chairman
Certification
- OSHA 30 - Occupational Safety and Health certified
- First Aid/CPR Certification
- Safety Standards of Conduct
- Action Certified
- Risk Assessment certified
- Fall Protection certified
- Project Management Training
- Tugger Pit Certified
Timeline
Customer Service Representative
MS Logistics LLC - Copack (Temporary Position)
01.2023 - 06.2023
Safety Manager/Business Operations Assistant
XPO Logistics
04.2022 - 11.2022
Operations Manager
Fed Ex Ground
10.2021 - 12.2021
Workplace Health and Safety Specialist
Amazon
09.2020 - 09.2021
Warehouse Associate
Amazon
03.2020 - 04.2020
Branch Manager
Enterprise Holdings
07.2019 - 12.2020
Intern
Carver Community Center
08.2018 - 05.2019
Security Team Member
Klipsch
05.2017 - 08.2018
Bachelor of Science - Sports Management, Business
Indiana University Kokomo
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