
When I was first hired at my previous company, I was hired as technical support. I would set up policies and answer basic level questions to agents while also running errands for the company. After becoming more knowledgeable in the field, I was promoted to associate underwriter where I proficiently reviewed submissions to determine risk eligibility, reviewed and created policies based off the insured’s exposures with adequate pricing, created guidelines for how to handle the submission mailbox and how to set up new policies and provided excellent customer service to agents, (I received a choice customer service award last year). In addition to the underwriting duties, I also ran various errands for the company for supplies as well as helped organize department events.
• Ensured quality service for any agents working with our company.
• Reviewed submissions to determine eligibility within our company’s appetite.
• Created policies from the eligible submissions and priced accordingly.
• Authorized to manage company expenses using corporate card.
• Created guidelines and procedures for the technical support team.
• Trained the technical support team and new associate hires in their respective duties and guidelines.
• Minor computer/IT assistance.
Underwriting
Proficiency in Microsoft Outlook
Proficiency in Microsoft Teams
Customer Service
Team Cooperation