Dante Diffendale
Rochester,NH
Summary
Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
Work History
Respite Care Provider
Monadnock Area Peer Support
Keene, NH
12.2021 - 09.2022
- Completed regular check-ins and progress report for each client.
- Assisting residents break down barriers in seeking treatments for various mental health and physical health conditions
- Monitored clients' overall health and well-being and noted significant changes.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Designed safe and supportive environment for clients to discuss issues.
Recovery Coach
Cheshire County Mental Health Court
Keene, NH
03.2016 - 10.2016
- Testified in court regarding client behavior, treatment goals and progress.
- Gathered information about useful resources and helped coordinate referrals.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved relapse prevention rates with targeted recovery program mentoring.
Recovery Coach
Keene Serenity Center
Keene, NH
05.2015 - 06.2016
- Developed and implemented individualized treatment plans.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Gathered information about useful resources and helped coordinate referrals.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Tracked client participation in treatment services to identify attendance issues.
Recovery Coach
Southwestern Community Services-CHAARI
Keene, NH
03.2015 - 03.2016
- Developed and implemented individualized treatment plans.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Gathered information about useful resources and helped coordinate referrals.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Signposted additional support services, including housing, employment and childcare assistance.
Senior Camp Counselor
Camp Neofa
Montville, ME
06.2013 - 07.2013
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill and developmental levels.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
- Supervised groups of children in log cabins for sleepaway camp.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Led groups of children safely through variety of camp activities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Bell Ringer
Salvation Army
Keene, NH
11.2008 - 12.2008
- Drew attention to kettle by bell ringing and greeting people.
- Answered questions about work of Salvation Army and its goals.
- Protected donations by never leaving kettle unattended.
- Assembled sign and kettle daily in specified locations.
Security Officer
Six Flags Great Adventure
Jackson, NJ
04.2006 - 09.2006
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Moved throughout facility and among customers to remain aware of developing security situations.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored employee activities, confirming compliance with security regulations.
- Conducted regular patrols of key areas to spot and control security concerns.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Identified violators and escorted departing personnel to guard against theft of property.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Checked and verified photo identification prior to granting facility access.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Bachelor of Arts - Psychology
Keene State College
Keene, NH 06.2015 -
Skills
Decision MakingClient Records ManagementClear CommunicationDocumentation and RecordkeepingReliable and ResponsibleProblem Solving
Treatment planning
Crisis Intervention
Building rapport
Records management
Anxiety disorder expertise
Staff collaboration
Providing community referrals
Goal Setting
Clinical Documentation
Excellent Communication
Good Telephone Etiquette
Certification
First Aid/AED/CPR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
First Aid/AED/CPR
05-2022
Respite Care Provider
Monadnock Area Peer Support
12.2021 - 09.2022
HIPAA Certified
09-2018
Ethics for Recovery Coaches
02-2018
Suicide Prevention
07-2017
Suicide Postvention
06-2016
Recovery Coach
Cheshire County Mental Health Court
03.2016 - 10.2016
Bachelor of Arts - Psychology
Keene State College
06.2015 -
Recovery Coach
Keene Serenity Center
05.2015 - 06.2016
Recovery Coach
Southwestern Community Services-CHAARI
03.2015 - 03.2016
Recovery Coach Academy
01-2015
Senior Camp Counselor
Camp Neofa
06.2013 - 07.2013
Bell Ringer
Salvation Army
11.2008 - 12.2008
Security Officer
Six Flags Great Adventure
04.2006 - 09.2006