Dante Dillahunt
Charlotte,NC
Summary
Seasoned ASC Manager with hands-on experience in overseeing daily operations, ensuring regulatory compliance, and managing financial goals. Strengths include effective communication, conflict resolution, and team leadership. Previous roles involved streamlining workflows and implementing innovative practices to enhance overall operational efficiency. Also a quick learner that has vast knowledge of software, hardware, networking, operating systems and security applications.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations ASM
Lowe's
Clinton, NC
02.2024 - Current
- Anticipate customer flow and work demand and redirect efforts and schedules to ensure proper coverage when and where needed.
- Plan for spikes in sales and ensure the store has the in-stock position to support the demand.
- Conduct safety walks, monitor use of store power equipment and coach associates around safe work practices.
- Lead a team of associates who work together to ensure customers receive exceptional service while shopping in a clean, safe, well-stocked store.
- Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with in store experiences.
- Provide full store leadership when needed.
- Collaborate with peers on store leadership team as well as District Manager and Area Support staff to assess the needs of customers and develop the best methods for achieving service, sales and operational objectives.
Store Manager
Big Lots
Charlotte, NC
11.2022 - 02.2024
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $4,500,000 to $6,000,000 as well as supervised from 15 to 20 employees.
Store Manager
Michael's Craft
Mt Pleasant , SC
12.2020 - 11.2023
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $3,000,000 to $4,500,000 as well as supervised from 10 to 15 employees.
Store Manager
Michael's Craft
New Bern, NC
11.2019 - 12.2020
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $1,000,000 to $2,500,000 as well as supervised from 10 to 15 employees.
Logistic Manager
Harbor Freight Tools USA
Morehead City, NC
01.2019 - 11.2019
- Coached department supervisors on maintaining proper inventory levels while merchandising the store according to company standards.
- Trained logistic supervisors in profitability management.
- Managed logistic team conditions to ensure that company standards were met.
- Was responsible for controlling store waste while ensuring the store met it's budget.
- Planned target sales forecast.
- Managed sales volumes from $1,000,000 to $2,500,000 as well as supervised from 15 to 20 employees.
Production Employment Manager
Goodwill(GCF)
Kinston, NC
06.2018 - 01.2019
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $1,000,000 to $1,500,000 as well as supervised from 10 to 15 employees.
Store Manager
Jimmy Jazz
New Bern, NC
09.2017 - 06.2018
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $1,000,000 to $1,500,000 as well as supervised from 10 to 15 employees.
Store Manager
Dollar General Corporation
New Bern, NC
03.2012 - 09.2017
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Managed sales volumes from $3,000,000 to $15,000,000 as well as supervised from 15 to 35 employees.
MIS Computer Technician(Co-Op)
Carolina East Medical Center
New Bern, NC
09.2016 - 12.2016
- Provided technical support to the hospital and businesses affliated with the hospital.
- Installed software, set up printers and computer systems.
- Responded and resolved hardware, software and network errors.
- Provided troubleshooting support to all area employees.
Co-Manager
Harris Teeter
Charlotte, NC
03.2007 - 03.2012
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Was responsible for the daily operations and ensuring the achievement of store production and sales goals.
- Recruited and trained new associates with a focus on developing their skills.
- Was responsible for controlling shrinkage, monitoring expenses, and managing donation inventory levels of the store.
- Maintained stock purchases and developed promotional strategies for the store.
- Planned target sales forecast.
- Managed sales volumes from $3,000,000 to $15,000,000 as well as supervised from 90 to 300 employees.
Co-Manager/ Store Manager
Bi-Lo, LLC
Charlotte, NC
03.2000 - 03.2007
- Managed the store waste by analyzing P/Ls and resolving problem areas.
- Store Manager in training.
- Was responsible for all HR duties to include training other Co-Managers on HR policies.
- Managed the relationship between the store and corporate HR Department.
- Managed sales volumes from $3,000,000 to $4,500,000 as well as supervised 85 to 110 employees.
Education
Associate of Science - Information Technology
Craven Community College
New Bern, NCBachelor of Science - Math/ Computer Science
Pembroke University
Pembroke, NCQuartermaster Officer Basic Course - Officer's Training
US Army
Ft Lee, VANorth Carolina Realtor/Broker
CY Monk School of Realty
Greenville, NCSkills
- Operations Management
- Scheduling and Coordination
- Staff Development
- Operational Efficiency
- Regulatory knowledge
- Scheduling Coordination
- Critical Thinking
- Employee Performance Evaluations
- Process Implementation
- Risk Management
- Employee Supervision
- Analytical Skills
- Professional Demeanor
- Time management abilities
- Problem-solving aptitude
- Inventory Management
- Team building
Certification
- IT WEB DESIGN SPECIALIST
- Visual Basics Programming for Windows
- Extensive Variety of Information Technology Courses (including Web Programming and DB Foundation, Database Programming, Web Markup and Scripting, Web Design, Network 7 Security Foundations, Java Scripting, Operatiing Systems Concepts, Security Concepts, Information Systems Business Concepts)
Timeline
Operations ASM
Lowe's
02.2024 - Current
Store Manager
Big Lots
11.2022 - 02.2024
Store Manager
Michael's Craft
12.2020 - 11.2023
Store Manager
Michael's Craft
11.2019 - 12.2020
Logistic Manager
Harbor Freight Tools USA
01.2019 - 11.2019
Production Employment Manager
Goodwill(GCF)
06.2018 - 01.2019
Store Manager
Jimmy Jazz
09.2017 - 06.2018
MIS Computer Technician(Co-Op)
Carolina East Medical Center
09.2016 - 12.2016
Store Manager
Dollar General Corporation
03.2012 - 09.2017
Co-Manager
Harris Teeter
03.2007 - 03.2012
Co-Manager/ Store Manager
Bi-Lo, LLC
03.2000 - 03.2007
Associate of Science - Information Technology
Craven Community College
Bachelor of Science - Math/ Computer Science
Pembroke University
Quartermaster Officer Basic Course - Officer's Training
US Army
North Carolina Realtor/Broker
CY Monk School of Realty