DANTE ESCOBAR
Mechanic
Yonkers,NY
Summary
Aspiring IT Support Technician with hands-on troubleshooting experience, custom PC assembly, and technical problem-solving gained from maintaining complex mechanical and electrical systems. Skilled in diagnostics, root-cause analysis, hardware replacement, and documenting repair findings. Pursuing a Bachelor’s in Computer Programming & Development and transitioning into entry-level IT support, help desk, or desktop support roles.
Overview
3
3
years of professional experience
Work History
Bus Mechanic
All County Bus
02.2024 - Current
- Diagnose mechanical and electrical issues using digital diagrams and computer-based diagnostic tools to maintain safe daily fleet operation.
- Perform 12–18 vehicle inspections weekly, documenting findings to improve maintenance scheduling and reduce repeat service incidents.
- Repair and replace brakes, sensors, and engine components supporting reliable student transportation services.
- Communicate repair priorities with supervisors and team members to support efficient fleet readiness.
Concession Stand Attendant
Showcase Cinemas
01.2023 - 02.2024
- Resolved 15–30 customer inquiries per shift, achieving strong satisfaction scores and rapid issue triage.
- Boosted membership subscriptions by 15% through proactive recommendations.
- Operated POS and kiosk systems, troubleshooting basic device and transaction issues.
- Managed inventory and restocked supplies to support uninterrupted theater operations.
Education
Bachelor of Science - Computer Programming & Development
Southern New Hampshire University
Manchester, NH01.2031
Skills
- Technical Skills:
- PC assembly & hardware diagnostics
- Windows OS setup & support
- BIOS configuration
- Basic networking & router troubleshooting
- POS/kiosk systems
- Diagnostic tools & digital schematics
- GitHub (beginner)
- Python (beginner)
- Professional Strengths:
- Customer support
- Root-cause analysis
- Technical problem solving
- Reliability & attention to detail
- Team collaboration
- Communication under pressure
Timeline
Bus Mechanic
All County Bus
02.2024 - Current
Concession Stand Attendant
Showcase Cinemas
01.2023 - 02.2024
Bachelor of Science - Computer Programming & Development
Southern New Hampshire University