DANTE GIADONE
Monument,CO
Summary
Cloud, Enterprise Solutions, and IT Systems Thought Leader who bridges business and technical areas, using extensive systems analysis, operations, sales and implementation experience. Background in project management, guiding organizations through process improvement, developing and executing targeted IT business strategies and maximizing operational and financial performance. Proven supervisory and performance management skills, as well as customer service-oriented approach to daily operations. Results-oriented, with track record for bringing together disparate groups to achieve common objectives. Ability to articulate complex concepts to diverse, non-technical and technical audiences.
Areas of expertise include: Leading Sales Engineering & Professional Services, System Deployment, Solution Delivery, Implementation Methodologies, Cloud technologies, Service Management, SaaS.
Solutions focused on HIPAA, PCI, FINRA, Sarbanes-Oxley, and FFIEC
Technologies: Data Loss Prevention, Insider Threat Management, CASB, Web Security, Browser Isolation, Email Security.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Lead, Senior Sales Engineer
Proofpoint
Colorado
11.2021 - Current
- Team lead for Endpoint DLP/Insider Threat Management, CASB, Secure Web Gateway, Browser Isolation
- Mentor new hires – help develop both their technical skill sets as well as business acumen as it relates to services the team supports
- Develop relationships with customers to transform myself into a trusted security advisor for each account
- Develop and keep up-to-date CBR materials/presentations showcasing new features/functionality that customers can get (additional) value from
- Provide net-new and add-on support to Strategic, Named, Mid-Enterprise, and Commercial Financial Services
- Perform Proof-of-Concepts and producing compelling results decks illustrating the People-Centric value of Proofpoint’s services that has been regarded as the “Gold-standard” by executive leadership
- Develop Account Executives by conducting weekly 1:1 meetings, assist in developing strategies to help Account Executives achieve or exceed their quota
Senior Director
BAE Systems Applied Intelligence
Colorado Springs, Colorado
01.2014 - 01.2017
- Led a ProServ/Deployment org of Engineers, Consultants and Project Managers, leading enterprise-wide IT implementation and integration projects for Fortune 1000 organizations as well as SMBs
- Performance Management based on P&L and customer satisfaction
- Resource management and regular coaching/mentoring sessions
- Manage P&L for dozens of projects concurrently
- Lead and conduct cross-functional sessions to identify goals/objectives, budget, resource requirements, and change management procedures
- Negotiate contracts with vendors and maintain positive working relationships
- Leverage ITIL standards to track and projects, provide executive status reports, and service delivery.
Senior Director
SilverSky
Colorado Springs, Colorado
01.2008 - 01.2014
- Developed the Professional Services team from the ground up
- Managed a team of 12 engineers and 7 project managers, developing employee skill sets, providing career path development and measurable goals, such as one-time revenue and monthly recurring revenue generated per project, length of time to deploy projects and customer satisfaction
- Provide pre and post-sales consulting and products/services implementation
- Assess customer requirements, and design, test, and deploy customized solutions
- Leveraged Microsoft Solution Framework (MSF), ITSM, and ITIL for full customer project lifecycle management
- Strong focus on proactive risk management and contingency planning for IT deployments
- Design solutions approaches for statements of work and RFPs; compile business and technical responses to satisfy requirements
- Solutions focused on HIPAA, PCI, FINRA, Sarbanes-Oxley, FFIEC and regulatory requirements most organizations need to meet.
Senior Professional Services Pre and Post Sales Engineer
USA.NET
Colorado Springs, Colorado
01.1998 - 01.2008
- Presented company’s solutions, live and via conference call, to technical and business audiences, including IT engineering, management, architects, business decision makers, and corporate executives
- Researched potential sales opportunities, vertical plays, competitive information and current industry activity of potential clients
- Synthesized customer goals and challenges and clearly articulated implementation strategies and migration methodologies—gaining prospective customers’ confidence in ensuring a smooth transition from existing platforms
- Developed sales training program to increase team’s product and service knowledge and to provide greater access to technical white papers for pre-sales process
- New program required fewer sales engineers to support sales, resulted in cost savings to the company
- Designed and documented procedures, increasing sales efficiency and effectiveness
- Developed Microsoft SharePoint document repository with key details about all services, products, technologies, and processes
- Repository supported Sales, Operations, Support and Professional Services departments throughout the company
- Managed technical accounts for many of the top 100 direct customers and partners
- Key point of contact for business questions, contract discussions, technical requests and escalations
- Garnered additional business from existing clients, through quarterly executive reviews and proactively presented new services
- Consistently met or exceeded pre-determined monthly and quarterly revenue targets, by increasing customer retention, reducing churn, and maintaining strong product/services knowledge, while staying abreast of industry trends.
Network Technician
SYZYGY NETWORK SOLUTIONS
Los Angeles, California
01.1997 - 01.1998
- Leading provider of custom cabling and network service solutions for corporations across the US, Installed and maintained entire local area network and data/voice stations for Blue Cross of California headquarters
- Responsible for installation, programming and maintenance of Windows-based Telegenix ACD phone system software
- Collaborated with department heads to plan network installations and client handling procedures
- Liaised daily with clients to elevate customer satisfaction and anticipate needs
- Lead the installation and configuration of 50 to 60 data/voice stations weekly
- Installed/terminated fiber optic connections
- Configured IBM controllers and disks for remote locations
- Processed invoices for billing.
Education
Leadership Direct Certification -
HARVARD BUSINESS SCHOOL
2015
Bachelor of Science - Information Technology
UNIVERSITY OF PHOENIX
2007
Skills
Technical:
- Technology: Endpoint DLP, Insider Threat Management, CASB, Email Protection, Threat Protection/Remediation
- Software & CRMs: MS Office 365, SalesForce, Project, Visio, Jira
- Databases: Oracle; SQL Server, MS Access; Brio; ODBC
- Programming Languages: Perl; Java; Unix-scripting; XML; VBScript; AWK; Regular Expressions
Soft Skills:
- Analytical and Critical Thinking
- Team-building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Written Communication
- Planning and Coordination
Accomplishments
- Awarded 2018 [Proofpoint President's Club]
- Awarded 2019, 2020 [Proofpoint Critical Impact Award]
- Awarded 2021 [Proofpoint Strategic Bundle Win of the Year]
Certification
- Licensed CISSP - 2019 - Current
Timeline
Team Lead, Senior Sales Engineer
Proofpoint
11.2021 - Current
Senior Director
BAE Systems Applied Intelligence
01.2014 - 01.2017
Senior Director
SilverSky
01.2008 - 01.2014
Senior Professional Services Pre and Post Sales Engineer
USA.NET
01.1998 - 01.2008
Network Technician
SYZYGY NETWORK SOLUTIONS
01.1997 - 01.1998
Leadership Direct Certification -
HARVARD BUSINESS SCHOOL
Bachelor of Science - Information Technology
UNIVERSITY OF PHOENIX