Summary
Work History
Overview
Education
Skills
Certification
LEADERSHIP
COMMUNICATION
Timeline
DeliveryDriver
Dante Hansel

Dante Hansel

Hartford,CT

Summary

To gain the necessary skills required to take me to even greater heights aligning my knowledge being gained daily to the technical abilities being honed gradually.

Work History

Delivery Driver

Door Dash
06.2021 - Current
  • Delivered food orders efficiently, ensuring timely arrivals and maintaining customer satisfaction.
  • Navigated complex routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Communicated effectively with customers regarding order status, addressing inquiries and resolving issues promptly.
  • Maintained vehicle cleanliness and compliance with safety regulations to ensure safe transportation of goods.

Rideshare Driver

Lyft
07.2025 - 09.2025
  • Enhanced customer service by providing prompt and courteous transportation to passengers.
  • Communicated with passengers regarding estimated time of arrival.
  • Followed designated routes and schedules while operating vehicles.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Monitored traffic patterns to adjust driving strategies, enhancing efficiency of ride pickups and drop-offs.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Adapted quickly to new city regulations and rideshare platform updates, maintaining compliance and operational efficiency.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Demonstrated exceptional problem-solving skills during unexpected delays or issues.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Achieved top driver status with consistent positive feedback from clients.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Utilized feedback from riders to improve service offerings continually.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Followed company guidelines and policies when interacting with passengers.
  • Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
  • Navigated urban environments using GPS technology to optimize routes and reduce travel time.
  • Offered insightful local recommendations, enhancing overall customer experience.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Increased ride acceptance rates to ensure consistent service availability.
  • Delivered passengers to destinations safely and on time.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Assisted elderly and disabled passengers entering and exiting shuttle.

Amazon Delivery Driver

Vatra Logistics
07.2023 - 04.2024
  • Delivered parcels efficiently, ensuring timely service and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
  • Maintained accurate records of deliveries to track performance and streamline operations.
  • Communicated effectively with customers to address inquiries and resolve issues promptly.
  • Assisted in training new drivers on best practices for delivery efficiency and safety protocols.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Monitored vehicle maintenance needs, ensuring compliance with safety regulations and operational standards.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Delivered packages to customer doorsteps and business offices.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

FC Associate

Amazon
08.2020 - 04.2023
  • Trained in TDR procedures for safe trailer docking and release.
  • Certified as Spotter, ensuring safety protocols for drivers and associates.
  • Managed inbound and outbound dock operations, including trailer loading and offloading.
  • Executed efficient pallet movement using pallet jacks across designated areas.
  • Conducted cutting processes to prepare pallets for stowage and escalate issues.
  • Performed stowing by scanning products into pods while maintaining workflow efficiency.
  • Facilitated decanting of pallets from retailers, scanning items into totes for stowage.

Sales Manager

AutoZone
04.2017 - 05.2020
  • Sales Manager with over 2 years experience in the Carparts Industry.
  • Proficient in customer communication, employee relations/training (not limited to delegating and follow ups), cash-flow and inventory management.
  • Adept in risk management accidental and emergency procedures. Highly personable, able to function in both a team or an individual capacity.

Overview

8
8
years of professional experience
1
1
Certification

Education

Certification - Automotive

Lincoln Technical Institute
02.2021

Honors Diploma - Secondary level edu.

Kingston College
Kingston
06.2016

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Clean driving record
  • Safe driving record
  • Heavy lifting
  • GPS operation
  • Stocking and inventory
  • Shipping and packaging
  • Vehicle inspection
  • Pre-trip and Post-trip inspections
  • Payment collection
  • Clear communication
  • Verbal and written communication
  • Customer interaction
  • Cash transaction handling
  • Package scanning

Certification

Automotive Technician

LEADERSHIP

  • Sales Manager with over 2 years experience in the Carparts Industry.
  • Proficient in customer communication, employee relations/training (not limited to delegating and follow ups), cash-flow and inventory management.
  • Adept in risk management accidental and emergency procedures. Highly personable, able to function in both a team or an individual capacity.

COMMUNICATION

Acquired and developed strong conversational skills which allows me to express/receive/interpret instructions to carry out tasks or delegate to staff/team.

Timeline

Rideshare Driver

Lyft
07.2025 - 09.2025

Amazon Delivery Driver

Vatra Logistics
07.2023 - 04.2024

Delivery Driver

Door Dash
06.2021 - Current

FC Associate

Amazon
08.2020 - 04.2023

Sales Manager

AutoZone
04.2017 - 05.2020

Certification - Automotive

Lincoln Technical Institute

Honors Diploma - Secondary level edu.

Kingston College

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