Seeking an interesting position with a great company that can utilize my open-minded leadership, creative thinking and outstanding relationship-building skills with customers and team members.
Overview
16
16
years of professional experience
Work History
Driver
Lyft Inc
08.2024 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Package Handler
Amazon
08.2021 - 07.2024
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Sales Specialist
Apple Inc
10.2016 - 06.2020
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided first-rate service to all customers and potential customers.
Security Officer
Securitas Security
08.2012 - 05.2015
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
Tmoblie
08.2008 - 08.2011
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Education
Accounting - Business
Broward College
Fort Lauderdale, FL
05.2021
Skills
Voting systems technician
Communicating effectively 52WPM
CPR certification
Fork lift certification
Timeline
Driver
Lyft Inc
08.2024 - Current
Package Handler
Amazon
08.2021 - 07.2024
Sales Specialist
Apple Inc
10.2016 - 06.2020
Security Officer
Securitas Security
08.2012 - 05.2015
Customer Service Representative
Tmoblie
08.2008 - 08.2011
Accounting - Business
Broward College
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