DANTE HAYWARD
West Warwick,RI
Summary
Very reliable Site Supervisor with expertise in communication, customer service, and leadership. Excelled at managing a staff/team to achieve operational goals. Diplomatic & fair with well thought out decision-making skills, the ability to walk into any room and fit in with the crowd as well as stand out when needed .
Resourceful & hardworking individual with over 20 years of active security professional experience, more than 10 years as Lead or Site Supervisor.
Extremely adaptable to a multitude of work related situations. Great work ethic & professionalism, have been retained at the same job site for 16 Years through many contract changes & 4 different security companies by request of the property managers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Site Supervisor
Securitas
2020.01 - Current
- Managed daily operations of security officers on site, including scheduling, submitting payroll with added detailed inputs for each officer on staff, and handled quality control
- Worked directly with property manager to handle everything from event organization, to implementation of new security systems
- Monitored progress of work according to site guidelines and post orders
- Monitored job site for safety hazards and stopped or redirected work to maintain safety
- Managed office sites shipping & receiving dept
- Developed and implemented strategies to promote site safety and improving standard.
Security Site Supervisor
Allied Universal Security Services
2015.01 - 2020.01
- Managed team schedules to provide effective security coverage for building needs.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Developed and implemented strategies to prevent and respond to security incidents.
- Prepared and submitted reports to keep management informed of security activities and developments.
Lead Security Officer
Apollo Security USA
2012.01 - 2015.01
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Allied Universal Security Services
2008.12 - 2012.01
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Residential Security Officer, Concierge
Allied Barton Security
2003.06 - 2008.12
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
Maintenance Custodian
Motion Laboratories
2002.01 - 2003.06
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
Warehouse Package Handler
UPS
2001.02 - 2003.06
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
Education
High School Diploma -
Woodlands Senior High School
Hartsdale, NY06.2002
Skills
- Dependable and Hardworking
- Adaptability and Flexibility
- Team Leadership
- Excellent Communication
- Operations Management
- Professional Demeanor
- Relationship Building
- Staff Management
- Policy Enforcement
- Security management
References
- Steve Lavalle - RJkelly, Building Engineer, (401) 808-4037, slavalle@rjkelly.com
- Rick O'Brien - RJkelly, Building Manager, robrien@rjk.com
- Works At The Same Site I Work At, Building Manager At The Site I Work
Timeline
Site Supervisor
Securitas
2020.01 - Current
Security Site Supervisor
Allied Universal Security Services
2015.01 - 2020.01
Lead Security Officer
Apollo Security USA
2012.01 - 2015.01
Security Officer
Allied Universal Security Services
2008.12 - 2012.01
Residential Security Officer, Concierge
Allied Barton Security
2003.06 - 2008.12
Maintenance Custodian
Motion Laboratories
2002.01 - 2003.06
Warehouse Package Handler
UPS
2001.02 - 2003.06
High School Diploma -
Woodlands Senior High School
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