Dante Hughes
Federal Way,WA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Paint Apprentice
Caliber Collision
06.2023 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Developed keen eye for detail and commitment to producing quality craftsmanship.
Budtender
Floyd's Cannabis
06.2023 - 09.2023
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Read industry publications to maintain knowledge on current and future bud trends.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Temp Worker
Best Management
03.2023 - 06.2023
- Followed instructions and procedures to complete assigned tasks.
- Evaluated customer needs and feedback to drive product and service improvements.
Assistant Property Manager
Allied Residential
01.2023 - 03.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
GED -
Open Doors
Federal Way, WA06.2020
High School Diploma -
West Auburn High School
Auburn, WA06.2020
Skills
- Inventory Restocking
- Discussing Cannabis
- Sales Promotion
- Knowledge of Marijuana
- Counting Money
- Product Merchandising
- Online Order Management
Timeline
Paint Apprentice
Caliber Collision
06.2023 - Current
Budtender
Floyd's Cannabis
06.2023 - 09.2023
Temp Worker
Best Management
03.2023 - 06.2023
Assistant Property Manager
Allied Residential
01.2023 - 03.2023
GED -
Open Doors
High School Diploma -
West Auburn High School