Strategic Project Manager with extensive experience at Citigroup, specializing in P&L management and risk mitigation. Successfully led multimillion-dollar projects that improved operational efficiency and stimulated growth. Expertise in strategic planning and team leadership, delivering measurable results through stakeholder engagement and process optimization.
Overview
12
12
years of professional experience
Work History
Strategic Project Manager
CITIGROUP
Irving, TX
01.2021 - Current
Facilitate and manage delivery of complex initiatives in Agile/Waterfall/Hybrid environment, advancing Citi's growth and innovation efforts aligned with strategic business goals.
Create and execute project plans from initiation to closing phase.
Generate and execute stakeholder engagement and communication plans.
Manage cross functional team tasks.
Determine project milestones and key deliverables with internal and external vendors.
Manage internal business stakeholders for IT implementation projects.
Present project health, risks, and roadblocks to executive leadership team.
Led new products, customer communications and marketing, most notably undertaking end-to-end management of multi-year, multimillion-dollar project (Citi Simplified Banking) launched August 2023.
Developed sustainable and quantifiable business process improvement by completing high-impact complex projects and campaigns aimed at increasing productivity, efficiency and expansion of Citi's Global portfolio.
Maintained risk log to assess project risks and provided mitigation strategies for multimillion dollar projects.
Managed project budget by overseeing and reporting the project financial health and incorporating business and stakeholder feedback to suggest modifications to the project plan.
Establish effective stakeholder communication to drive project success and manage costs.
Improve process efficiency via Lean frameworks and streamlined resource allocation.
Manage program portfolio of multiple projects with varying complexity.
Senior Project Manager/Planner
FIXXUS INDUSTRIAL
Archdale, NC
01.2019 - 01.2021
Lead end-to-end project management functions from resource sourcing, team leadership, and strategic planning to onsite project execution and everything in between for multimillion-dollar Food Processing Plant Rehabilitation projects.
Structure workflow and track operational expenditures to devise and implement agile and lean frameworks to curtail additional costs while stimulating efficiency.
Maintain schedules and coordinate all resources timely to ensure efficient execution of all assigned projects timely; manage multiple tasks simultaneously without compromising operational quality.
Monitor all activities, determine areas in need of improvements and define as well as implement strategic action plans as per operational requirements in line with good project management practices.
Supported the organization in conserving over $1M, through managing a company-wide cost savings initiative to increase productivity, decrease variances, and increasing efficiency across all functions.
Sourced new vendors, conduct feasibility assessment on cost savings projects such as overtime reduction, machinery changes, or new products; coordinate regular team meetings to assess portfolio profitability, mitigate the associated risk, and suggest product rationalizations.
Played a key role in business strategic goal accomplishment by completing high-net-worth complex projects aimed at propelling company growth and improving performance.
Created companies' knowledge library inclusive of program lessons learned and supporting documentation; ensure all operations/activities are being properly documented.
Provided critical insight to C-level executives based on strong risk assessment and trends analysis while perceiving business reputation, safeguarding FIXXUS INDUSTRIAL, customers, and assets.
Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests and initiated a PMO (Project Management Office).
Keep an eye on teams' performance and project progress, define KPIs and compare the performance against them, as well as develop and deliver reports and presentations for the management committee pertaining to ROI and P&L statements.
Project Lead
US ARMY SPECIAL OPERATIONS
Fort Bragg, NC
01.2014 - 01.2019
Provided strategic leadership and oversight to project coordinators, trained them, and provided operational support while consistently assessing project progress and mitigating associated risks; determined and developed controls for risk response.
Ensured smooth execution of all day-to-day activities to propel the success of assigned projects.
Served as subject master expert for internal and external queries, briefed foreign ambassadors and diplomatic officials on high priority projects progression.
Participated in project audit functions and made adjustments as part of a continuous project improvement effort.
Managed various multi-year alternative resource projects in conjunction with US Agency for International Development (USAID) and US Embassy (Colombia).
Collaborated with different multi-nation departments and stakeholders to create and implement project plans and manage workflow.
Increased production capacity and predictability by optimizing resource utilization/allocation processes, and deploying corrective action/closed-loop process controls.
Used various data tracking tools for data analysis; optimized the data reporting process by changing the entire reporting structure and guided them regarding the process.
Ensured proper storage of sensitive medical projects in a controlled environment as a part of internal service projects while adhering to relevant SOPs and GMP; created and maintained excel sheets.
Actively took part in auditing operations and continuous project improvement efforts and changed project operational plans accordingly; served as an SME for all inbound and outbound queries.
Education
Bachelor of Business Administration - Project Management Concentration
STRAYER UNIVERSITY
Raleigh, NC
Skills
P&L management
Strategic planning
Product introduction
Cash flow analysis
Change management
Root-cause analysis
SOP and GMP compliance
Operational planning
Resource allocation
Team leadership
Risk mitigation
ROI analysis
Feasibility assessment
Portfolio evaluation
Product rationalization
Six Sigma principles
Scrum methodologies
OSHA standards compliance
Schedule management
Budget management
Process optimization
Trend analysis
Data management
Report preparation
Workflow management
HR support
Microsoft Office proficiency
Project management tools expertise
Jira proficiency
Certification
PMP - Project Management Professional
CAPM - Certified Associate in Project Management
Timeline
Strategic Project Manager
CITIGROUP
01.2021 - Current
Senior Project Manager/Planner
FIXXUS INDUSTRIAL
01.2019 - 01.2021
Project Lead
US ARMY SPECIAL OPERATIONS
01.2014 - 01.2019
Bachelor of Business Administration - Project Management Concentration