Summary
Overview
Work History
Education
Skills
Professional Development
Honors And Recognition
Hobbies and Interests
Certification
Timeline
BusinessDevelopmentManager
Dante Kobek

Dante Kobek

Denver

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

15
15
years of professional experience
5
5

Certifications

Work History

Senior Delivery Manager

Bits in Glass (BIG)
07.2021 - Current
  • Responsible for delivery of several software implementations across multiple platforms (Appian, MuleSoft, Workato and Salesforce).
  • Budget forecasting, time tracking and burndown reports sent to client leadership teams on regular frequencies
  • Project examples include: Appian application for the digitization of 401k rollover process including eSignatures in Adobe, an Appian application for management of the healthcare users worldwide and projects with CDOT (Colorado Dept. of Transportation) on their data integration services.
  • Some clients include DMBA (Deseret Mutual Benefits Administration), Guardian Capital, CDOT, JetMidwest, Tricon Residential, Lineage Logistics and Servus Credit Union.
  • Used critical thinking to break down problems, evaluate solutions and make decisions that best suited the project/client interests (time, cost or quality).

Project Manager/ Scrum Master

Dell Technologies
02.2021 - 07.2021
  • Scrum Master for the Sales and Customer Enablement workstream for project APEX
  • Working with senior management on Cybersecurity transformation to support project APEX
  • Developed a mid-year funding request for 70 additional Security and Resiliency resources
  • Project tracking in tools like Jira and Confluence.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Senior Scrum Master

Charter Communications, Spectrum
06.2020 - 12.2020
  • Scrum Master for two teams in Advanced Commercial Engineering (CTEC location)
  • Working among the leadership team to drive SAFe and agile adoption across engineering teams
  • Supporting the creation of consistent and repeatable intake processes
  • Organizing new team toolset (Jira) to support the team and not have it be a hinderance of process
  • Establishing dashboards for reporting and quarterly forecasting
  • Scheduling and overseeing regular scrum ceremonies.

Scrum Master

TransAmerica
09.2019 - 04.2020
  • Facilitated daily scrum meetings for 5 development teams involved in a Salesforce org consolidation
  • Conducted Sprint Reviews, Sprint Planning Sessions, Sprint Retros as well as backlog grooming sessions along with removing impediments and guiding the teams in cross-team sync sessions
  • Coached the Product Owner team in techniques for creating a value driven and prioritized product backlog
  • Assisted in the facilitation of a 3-day agile training session for teams to level-set agile understanding and project goals
  • Trained and tutored the team about JIRA best practices and company specific workflows
  • Introduced user story estimations to baseline team velocity, contributing to higher predictability of delivery
  • Worked with company leadership to drive agile change and adoption within the organization.

IT Product Owner 2/Scrum Master

DISH Network
08.2018 - 07.2019
  • Led 15-member development team in agile ceremonies of sprint planning, stand-up, sprint review and retrospective
  • Represented the team at story mapping, feature discussions and writing user stories for incoming projects
  • Drove conversations with project stakeholders to scope and prioritize the new initiatives and liaison to developers
  • Managed the prioritized backlog of work for the team to deliver in monthly deployments
  • Single point of contact for development team inquiries about acceptance criteria and requirements
  • Protected the sprint team from outside distractions, impediments and interruptions
  • Supported the rollout of G-Suite, including being a beta user and UAT tester for mobile devices
  • Utilized SAFe and Scrum Methodologies throughout the SDLC to deliver business value quickly and incrementally
  • Helped the UI/UX team to understand requirements and designed mock-ups to aid development of software-related projects
  • Managed several vendor implementations and integrations with internal systems
  • Orchestrated demos with the business and testing teams to create a common understanding of code going to production
  • Worked with internal and external teams for API integration as well as ETL processes for data transfers.

Program Manager 2/Scrum Master

DISH Network
08.2015 - 08.2018
  • Managed the implementation of an eCommerce Warehouse Management System, with several internal system upgrades
  • Conducted vendor analysis, contractual negotiations, procurement of licensure, customization, implementation and support of purchased software suite (Manhattan SCALE)
  • Facilitated agile ceremonies of daily stand-ups, feature mapping, sprint review and retrospectives
  • Assessed other vendor warehouse facilities to understand the full implementation possibilities
  • Upgraded the Dish Order Management Orchestration platform ('DOMO') to accommodate and scale for future orders
  • Conducted several upgrades of the mobile workforce management application hosted by Oracle
  • Managed the Release Management team to ensure fluid and timely software production releases
  • Certified Scrum Product Owner and trained Scrum Master leading the agile transformation at DISH.

Program Manager

DISH Network
08.2011 - 08.2015
  • Managed the implementation of various communications systems
  • Completed multiple projects for new/existing customer offers
  • Implemented a check verification process prior to credit card qualification in the payment flow that is projected to save the company $5.1M annually by not checking cards processed within the last 12 months
  • Manage the change control process and reviewed change requirements with the Change Advisory Board weekly
  • Managed IT vendor resources and invoice reconciliation process
  • Lead interface projects using Dish API while managing various vendor systems (Frontier, AtTask, Responsys)
  • Generate several high-level project summary reports for the Directors, VPs, and CIO in IT on a weekly delivery basis
  • Assisted with Business Transformation project resulting in a redesign of the enterprise-wide billing system.

Project Manager

Apria Healthcare (Dell Services)
Lake Forest, CA
05.2009 - 08.2011
  • Enterprise storage and server implementation plan
  • Migration of users at client sites to Perot Systems (Dell Services) corporate applications
  • Gathering business requirements, facilitating meetings with vendors/client(s)/stakeholders, and managing the project delivery team to a successful on-time delivery
  • Management of all aspects of the change control process including communication, documentation, insurance of appropriate lead time, approval flow and timeliness
  • Analysis and design of new workflow to save time and improve quality
  • Facilitation of the Service Management Committee with monthly client feedback to establish and evaluate SLAs
  • Minimization of the impact and overall aging of Incidents and Requests while utilizing ITIL methodologies.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Bachelor of Science - Management Information Systems (MIS)

Miller College of Business; Ball State University
Muncie, Indiana
05.2009

Bachelor of Science - Operations Management

Ball State University
Muncie, IN
05.2009

Skills

  • Critical Thinking
  • Customer Service Management
  • Workflow Management
  • Team Collaboration and Leadership
  • KPI Monitoring
  • Staff Motivation
  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Microsoft Office: Expert in Word, Excel, PowerPoint; proficient in Visio, Project and Access
  • Project/Agile Management Tools: Jira, Rally, ServiceNow, BMC Remedy, G-suite

Professional Development

  • Perot Systems Healthcare Academy, 06/2009, 08/2009, In-depth deep-dive to the medical industry from 3 aspects - patient, payer and provider
  • Cardinal Innovative Solutions, 08/2008, 05/2009, Objective: Develop a business proposal for Motivate Our Minds, in Muncie, IN eLearning
  • Business Fellows, AITP-ECI, 01/2008, 12/2008, Objective: Develop a local chapter of the Association of Information Technology Professionals chapter in Muncie, IN

Honors And Recognition

  • Dean's List
  • Dean's Student Advisory Board
  • Information Systems and Operations Management (ISOM) Student Advisory Board

Hobbies and Interests

  • Hiking
  • Golf
  • Cycling
  • Fishing
  • Camping
  • Traveling
  • Photography
  • Climbing

Certification

  • ICACP-AC - ICAgile Certified Professional - Agile Coaching
  • SAFe - Certified SAFe 5 Practitioner
  • PSM - Professional Scrum Master
  • CSPO - Certified Scrum Product Owner
  • ITIL v3 - Information Technology Infrastructure Library
  • MCP - Microsoft Certified Professional

Timeline

Senior Delivery Manager

Bits in Glass (BIG)
07.2021 - Current

Project Manager/ Scrum Master

Dell Technologies
02.2021 - 07.2021

Senior Scrum Master

Charter Communications, Spectrum
06.2020 - 12.2020

Scrum Master

TransAmerica
09.2019 - 04.2020

IT Product Owner 2/Scrum Master

DISH Network
08.2018 - 07.2019

Program Manager 2/Scrum Master

DISH Network
08.2015 - 08.2018

Program Manager

DISH Network
08.2011 - 08.2015

Project Manager

Apria Healthcare (Dell Services)
05.2009 - 08.2011

Bachelor of Science - Management Information Systems (MIS)

Miller College of Business; Ball State University

Bachelor of Science - Operations Management

Ball State University
Dante Kobek