Dedicated and adaptable professional with several years of experience in the hospitality industry, now pursuing a career in healthcare as a Surgical Support Technician. Brings a proven track record of thriving in fast-paced, high-pressure environments where precision, teamwork, and attention to detail are essential. Recognized for excellent communication, strong work ethic, and a calm, supportive presence-skills directly transferable to the surgical setting. Eager to apply these strengths in a clinical environment while learning and growing within a surgical support role.
Overview
8
8
years of professional experience
Work History
Server
Hiko-A-Mon Japanese Restaurant
07.2024 - 12.2024
Sushi Chef
Tea Station Asian Bistro
07.2021 - 07.2024
Dietary Aide
Vitality Living St. Matthews
08.2022 - 08.2023
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Followed all food safety regulations while preparing meals for patients.
Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Housekeeping Office Coordinator
Swissotel Al Ghurair Dubai and Swissotel Al Ghurair Living
07.2016 - 01.2019
Optimized workflow within the department by continuously evaluating processes and implementing improvements based on best practices.
Coordinated maintenance requests, resulting in prompt issue resolution for guest satisfaction.
Maintained accurate record-keeping, ensuring proper billing and inventory management.
Conducted regular safety audits, maintaining a safe working environment for staff and guests alike.
Managed housekeeping schedules for timely room turnovers and increased efficiency.
Streamlined communication between departments for optimal service delivery to guests.
Resolved guest concerns promptly, demonstrating excellent customer service skills and problem-solving abilities.
Ensured high standards of cleanliness with thorough inspections and consistent staff training.
Implemented eco-friendly cleaning practices, reducing environmental impact while maintaining high standards of cleanliness.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Education
Bachelor of Science - Tourism
International School of Asia and the Pacific
Tuguegarao City, Cagayan
03.2016
Skills
Teamwork
Calm demeanor
Decision Making
Leadership Skills
Strong work ethic
Exceptional customer service
Guest engagement
Hospitality service expertise
Cleanliness standards
Supply restocking
Computer Literate
Communication Skills
Timeline
Server
Hiko-A-Mon Japanese Restaurant
07.2024 - 12.2024
Dietary Aide
Vitality Living St. Matthews
08.2022 - 08.2023
Sushi Chef
Tea Station Asian Bistro
07.2021 - 07.2024
Housekeeping Office Coordinator
Swissotel Al Ghurair Dubai and Swissotel Al Ghurair Living