Dante Rizzo
Irwin,PA
Summary
Dedicated and results-driven professional with a degree in Comprehensive Business Administration, complemented by a proven track record in sales and team leadership. Seeking employment opportunities that leverage my academic background and hands-on experience to drive sales growth, enhance customer satisfaction, and contribute to the success of a dynamic organization. Eager to apply my skills in sales strategy, team management, and customer relationship development to achieve both personal and company objectives.
Overview
3
3
years of professional experience
Work History
Service Coordinator
JP ROOFING
04.2023 - Current
- Coordinated roofing repair service team operations, demonstrating a commitment to customer satisfaction and problem resolution.
- Utilized Job Nimbus CRM to efficiently manage work orders, ensuring timely and high-priority tasks were completed.
- Developed strong problem-solving skills to address customer needs effectively.
- Leveraged effective communication skills to sell roofing products over the phone, providing clients with detailed quotes tailored to their requirements.
General Merchandise and Produce Sales Executive
TARGET
11.2021 - 02.2023
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified trends and assessed opportunities to improve processes and execution.
- Established and implemented departmental policies, goals and objectives.
- Instrumental in enhancing in-store sales by over 1% year-to-date through strategic management and innovative sales initiatives.
- Led a comprehensive backroom organization remodel, optimizing sales-focused work center performance.
General Merchandise Team Lead
TARGET
10.2020 - 10.2021
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Spearheaded the sales, stock, and zone operations for various store sections, consistently driving revenue.
- Successfully led daily operations, including truck unloading, stocking, and fulfillment, contributing to increased sales.
Education
Bachelor of Arts - Comprehensive Business Administration
Edinboro University of Pennsylvania
Edinboro, PA05.2020
Skills
- Sales and Marketing
- Leadership and Team Management:
- Operational Efficiency
- Communication and Customer Service
- Problem Solving:
- Telephone Communication
- Adaptability and Flexibility
- Multitasking Abilities
Timeline
Service Coordinator
JP ROOFING
04.2023 - Current
General Merchandise and Produce Sales Executive
TARGET
11.2021 - 02.2023
General Merchandise Team Lead
TARGET
10.2020 - 10.2021
Bachelor of Arts - Comprehensive Business Administration
Edinboro University of Pennsylvania
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