Dante Rizzo
Irwin,PA
Summary
Dedicated and results-driven professional with a degree in Comprehensive Business Administration, complemented by a proven track record in sales and team leadership. Seeking employment opportunities that leverage my academic background and hands-on experience to drive sales growth, enhance customer satisfaction, and contribute to the success of a dynamic organization. Eager to apply my skills in sales strategy, team management, and customer relationship development to achieve both personal and company objectives.
Overview
3
3
years of professional experience
Work History
Service Coordinator
JP ROOFING
1131 Lincoln Highway, North Versailles, PA 15137
04.2023 - Current
- Coordinated roofing repair service team operations, demonstrating a commitment to customer satisfaction and problem resolution.
- Utilized Job Nimbus CRM to efficiently manage work orders, ensuring timely and high-priority tasks were completed.
- Developed strong problem-solving skills to address customer needs effectively.
- Leveraged effective communication skills to sell roofing products over the phone, providing clients with detailed quotes tailored to their requirements.
General Merchandise and Produce Sales Executive
TARGET
1717 Lebanon Church Rd, West Mifflin, PA 15122
11.2021 - 02.2023
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified trends and assessed opportunities to improve processes and execution.
- Established and implemented departmental policies, goals and objectives.
- Instrumental in enhancing in-store sales by over 1% year-to-date through strategic management and innovative sales initiatives.
- Led a comprehensive backroom organization remodel, optimizing sales-focused work center performance.
General Merchandise Team Lead
TARGET
8931 US-30, North Huntingdon, PA 15642
10.2020 - 10.2021
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Spearheaded the sales, stock, and zone operations for various store sections, consistently driving revenue.
- Successfully led daily operations, including truck unloading, stocking, and fulfillment, contributing to increased sales.
Education
Bachelor of Arts - Comprehensive Business Administration
Edinboro University of Pennsylvania
Edinboro, PA05.2020
Skills
- Sales and Marketing
- Leadership and Team Management:
- Operational Efficiency
- Communication and Customer Service
- Problem Solving:
- Telephone Communication
- Adaptability and Flexibility
- Multitasking Abilities
Timeline
Service Coordinator
JP ROOFING
04.2023 - Current
General Merchandise and Produce Sales Executive
TARGET
11.2021 - 02.2023
General Merchandise Team Lead
TARGET
10.2020 - 10.2021
Bachelor of Arts - Comprehensive Business Administration
Edinboro University of Pennsylvania