Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
DANTE J SANTIVANEZ
Timeline
Generic

DANTE SANTIVANEZ

IRVING ,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PREPARADOR DE TAXAS / ACESOR DE SEGUROS CASA. AUTO

EL CORONEL INSURANCE
Dallas, TX
01.2016 - 04.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Achieved cost-savings by developing functional solutions to problems.

ACESOR DE SEGUROS

Fred Loya Insurance Company
Tijeras, NM
06.2016 - 11.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

PABLO NOGUES
MENDOZA ARGENTINA
12-1998

Skills

  • Friendly, Positive Attitude
  • Customer Service
  • Supervision and leadership
  • Customer Relations
  • Analytical Thinking
  • Social Perceptiveness
  • Project Planning
  • Calm Under Pressure
  • Communication
  • Team Management

Certification

  • LICENCIADO EN P.N.L
  • TECNICO EN ESTADISTICAS
  • TECNICO EN COUCHING
  • EXPERTO EN TELEMARKETING
  • EXPERTO EN VENTAS

Languages

English
Elementary
Portuguese
Elementary
Italian
Native/ Bilingual

Affiliations

  • LEO CONSTATEMENTE LIBROS DE SUPERACION MENTAL , FISICA ,
  • ME HAMBIENTO DE MANERA EDUCATIVA Y PROFECIONAL CONSTANTEMENTE
  • ME GUSTA EL EJERCICIO ,PRACTICO REMO

Accomplishments

  • GANE PREMIO COMO MEJOR VENDEDOR EN ROYAL PRESTIGE
  • GANAMOS COMO EQUIPO EN NUEVO MEXICO COMO OFICINA CON MAYOR POLIZAS COMERCIALE
  • ENCREMENTAMOS EN NUEVO MEXICO EL MARKETING CARA A CARA Y PUERTA A PUERTA

DANTE J SANTIVANEZ

  • TRABAJO VOLUNTARIO EN GRUPOS DE AYUDA POR MI CONOCIMIENTO DE SCOCOLOGIA HUMANA DONO MI CONOCIMIENTO PARA AYUDARNOS COMO SERES DE DIOS
  • CONTATEMENTE TRABAJO EL DESARROLLO DE EQUIPO Y MAS PERSONAL
  • CREO EN QUE TODOS TENEMOS OPORTUNIDAD
  • VIAJO ME GUSTA LAS MONTANAS

Timeline

ACESOR DE SEGUROS

Fred Loya Insurance Company
06.2016 - 11.2017

PREPARADOR DE TAXAS / ACESOR DE SEGUROS CASA. AUTO

EL CORONEL INSURANCE
01.2016 - 04.2022
  • LICENCIADO EN P.N.L
  • TECNICO EN ESTADISTICAS
  • TECNICO EN COUCHING
  • EXPERTO EN TELEMARKETING
  • EXPERTO EN VENTAS

High School Diploma -

PABLO NOGUES
DANTE SANTIVANEZ