D'Anthony Harden-Smith
Cleveland,Ohio
Summary
Motivated individual with strong problem-solving abilities, willingness to learn, and excellent communication skills. I have experience in customer service and sales. I am skilled in building customer relationships, and understanding customer needs and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
12.2022 - Current
- Curated personalized shopping experiences based on customer preferences and needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Utilized Walmart's ordering systems to streamline purchasing processes and enhance order accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively to promote loyalty.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cook/Chef
Progressive Field
06.2023 - 08.2023
- Prepared diverse menu items efficiently in high-pressure environments.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to ensure timely meal service during events.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Upsold daily specials, contributing to increased revenue through effective communication techniques.
Camp Counselor
Merrick House
05.2021 - 07.2021
- Supervised daily activities and ensured safety of campers in diverse environments.
- Adapted quickly to varying situations at camp while maintaining composure under pressure.
- Assisted in the planning and execution of special events, ensuring memorable experiences for all participants.
- Promoted a safe and inclusive environment for all campers through close supervision and effective communication.
- Provided support to campers during challenging activities, boosting their self-confidence and resilience.
- Led groups of children safely through variety of camp activities.
Education
Undergraduate -
Bowling Green State University
02.2026
Undergraduate - undefined
Kent State University
05.2025
High School Diploma - undefined
NEO High School
05.2024
Skills
- Reliable
- Dependable
- Team Player
- Time Management
- Leadership
- Communication
- Customer service
- Attention to detail
- Excellent multi tasking ability
- Works well under pressure
- Works well independently or with a team
- Active listening
AWARDS
Won The “Golden Knight Award” In 10th Grade., Won “Most Improved Player” Award Senior Year During Basketball Season
Timeline
Cook/Chef
Progressive Field
06.2023 - 08.2023
Digital Personal Shopper
Walmart
12.2022 - Current
Camp Counselor
Merrick House
05.2021 - 07.2021
Undergraduate - undefined
Kent State University
High School Diploma - undefined
NEO High School
Undergraduate -
Bowling Green State University