D. Antonia Foote
Summary
Shelter professional with expertise in crisis management and group facilitation. Proven track record in enhancing client access to essential services, fostering community partnerships, and advocating for vulnerable populations. Skilled in de-escalation techniques and CPR/AED certified, ensuring a safe and supportive environment for residents.
Overview
24
24
years of professional experience
Work History
Shelter Coordinator
CVOEO
12.2023 - Current
- Coordinated with local service providers to ensure residents had access to necessary resources, such as healthcare, mental health support, and legal assistance.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Review digital records in Egnyte and HMIS for accuracy.
- Ensure that shift check list are completed by staff
- Manage the shelter waitlist
Housing Advocate
CVOEO
10.2023 - 12.2023
- Provide client-centered, trauma informed support for shelter guests
- Work with guests to secure permanent housing and access to essential benefits, and refer people to employment, medical, mental health, and substance use disorder treatment.
Administrative Assistant
Community Action/CVOEO
06.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Family and Patient Centered Care Advisor
UVM Medical Center
03.2015 - 12.2021
- Participated on various medical center committees and boards as a lay member, including: Transgender Youth Program advisory board, DEI Committee, Maternal/Fetal Health Nursing Practical Governance Board
- Developed trainings that are used for onboarding new physicians and nurses.
- Participated in Nursing Practical Governance Board policy reviews as a lay member of the board..
- Collaborated with interdisciplinary teams to enhance the quality of care provided to patients.
- Organized educational workshops for providers and caregivers to improve the services provided to Transgender patients and patients with invisible disabilities. Including speaking at Grand Rounds and presenting a local and national conferences.
- Advocated for patient rights, ensuring access to essential services and resources needed for their wellbeing.
- Recommended service improvements to minimize recurring patient issues and complaints.
Care Coordinator/ House Manager
Northern Lights, Howard Center
11.2000 - 06.2021
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of residents.
- Built strong relationships with residents to meet emotional needs while delivering services
- Maintained accurate and up-to-date documentation of resident records in accordance with HIPAA and DOC regulations.
- Coordinated discharge planning, ensuring a smooth transition from residential program to permanent housing.
- Tracked resident data in compliance with DOC regulations for grant reporting purposes
- Co-facilitated weekly DBT, meditation, and life skills groups for residents.
- Worked with property management to maintain a safe and beautiful residential facility
- Ordered supplies and groceries for office and resident use
Mental Health First Aid Trainer
Howard Center for Human Services
02.2020 - 03.2021
- Collaborated with other trainers to deliver standardized teaching methods for consistent results.
- Improved emergency response skills of trainees by conducting hands-on training sessions.
- Assessed individual progress throughout the course duration, providing personalized guidance as needed.
- Ensured compliance with regulatory requirements during all training sessions, maintaining a safe learning environment.
Residential Counselor
Northren Lights, Howard Center
04.2017 - 11.2020
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for formerly incarcerated individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented resident progress toward meeting goals and objectives.
- Developed and maintained relationships with community resources to provide additional support services.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
Skills
- Crisis management
- Group facilitation, including DBT Skills Group
- Basic first aid
- Restorative Justice training and facilitation
- Certified in CPR/AED
- Deescalation training
Timeline
Shelter Coordinator
CVOEO
12.2023 - Current
Housing Advocate
CVOEO
10.2023 - 12.2023
Administrative Assistant
Community Action/CVOEO
06.2021 - 09.2023
Mental Health First Aid Trainer
Howard Center for Human Services
02.2020 - 03.2021
Residential Counselor
Northren Lights, Howard Center
04.2017 - 11.2020
Family and Patient Centered Care Advisor
UVM Medical Center
03.2015 - 12.2021
Care Coordinator/ House Manager
Northern Lights, Howard Center
11.2000 - 06.2021
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