Daniel Perez
San Jose,CA
Summary
Dynamic leader with proven expertise in team motivation and workflow optimization, honed at and Dicks Sporting Goods, and Amazon. Excelled in enhancing customer satisfaction through innovative Salesforce solutions and fostering a culture of excellence. Skilled in multitasking and problem-solving, achieving significant improvements in team performance and process efficiency.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
4
4
years of professional experience
Work History
Team Lead
Dicks Sporing Goods
09.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Salesforce
Amazon
08.2020 - 12.2020
- Resolved technical issues promptly and efficiently, minimizing downtime and ensuring seamless user experiences with the Salesforce platform.
- Collaborated with cross-functional teams to gather requirements and develop customized Salesforce solutions.
- Improved user experience by developing custom Salesforce applications tailored to client needs.
- Optimized Salesforce processes by implementing customized solutions for client needs.
Education
Associate - Advertising
San Jose City College
San Jose, CA02-2025
Skills
- Team motivation
- Sales expertise
- Multitasking Abilities
- Team Leadership
- Time management abilities
- Workflow Optimization
- Problem-solving aptitude
- Customer Satisfaction
- Product Knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Dicks Sporing Goods
09.2021 - Current
Salesforce
Amazon
08.2020 - 12.2020
Associate - Advertising
San Jose City College
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