Overview
Work History
Education
Skills
Timeline
Generic

Danya Cota Ruiz

Phoenix,AZ

Overview

9
9
years of professional experience

Work History

Associate Product Manager

WillScot
05.2023 - Current
  • Conducted 5-10 customer field visits quarterly, translating customer insights and market trends into actionable features, driving innovation in the temporary modular space industry.
  • Collaborate closely with Engineering, Operations, Marketing and Commercial teams to define product strategy, roadmap, and go-to-market plans.
  • Define product requirements, coordinate user testing, and gather feedback to iterate on MVP features.
  • Maintain product dashboards and reporting tools to track adoption, performance, and ROI.
  • Developed sales enablement plan along with collateral materials, enabling the sales team to effectively communicate product value propositions to potential customers.

Project Manager

Carvana
03.2022 - 11.2022
  • Develop, execute, and optimize portfolio of 5-10 highly-visible projects with leadership and executive-level stakeholders to increase operational efficiency, evolve customer success methodologies, and align with pre-determined KPIs
  • Proactively manage digital and logistic technical vendors to successfully scale multiple pilot programs nationwide
  • Craft budgets, facilitate change management strategies, manage stakeholders, and oversee effective project governance
  • Develop project roadmaps, articulate analytical data, and monitor success metrics with Product and Engineering teams
  • Define project roles and responsibilities, including scope and objective to ensure cross-functional understanding among project members
  • Increased operational efficiencies by learning from previous projects to identify and recommend policy and process improvements with a focus on cost-saving initiatives.

Team Lead

Carvana
01.2019 - 03.2022
  • Prepare detailed reports on updates to team progress, identified conflicts and coaching activities.
  • Evaluate employee skills and knowledge regularly, training and mentoring individuals with a behavior-based approach.
  • Establish open and professional relationships with other departments to achieve effective resolutions for a variety of issues including customer and employee-facing.
  • Increase efficiency and performance by monitoring team member productivity and providing feedback.
  • Minimize time losses by addressing employee productivity issue directly and implementing timely solutions.
  • Partner with management to modify and direct project plans to meet organizational needs.

Dior Cosmetics Beauty Advisor

Dillard's
08.2016 - 01.2019
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Created internal process to schedule customer appointments and meet rescheduling needs.
  • Monitored current trends to better understand consumer preferences and strategically plan for the month ahead to exceed sales goals.
  • Used consultative sales approach to understand customer needs and recommend relevant products, helping drive customer retention.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Education

Bachelor of Science - Business Management

Arizona State University
Tempe, AZ
05.2020

Skills

  • Experienced in CRM software (Salesforce, InContact)
  • Excels within cross-functional teams
  • Event planning & Vendor coordination
  • Atlassian Suite (Confluence, Jira)
  • Project planning (SmartSheet, MS Project)
  • Analytics software (Tableau, Splunk)
  • Bilingual in English and Spanish

Timeline

Associate Product Manager

WillScot
05.2023 - Current

Project Manager

Carvana
03.2022 - 11.2022

Team Lead

Carvana
01.2019 - 03.2022

Dior Cosmetics Beauty Advisor

Dillard's
08.2016 - 01.2019

Bachelor of Science - Business Management

Arizona State University

Similar Profiles

CREATE PROFILE
Danya Cota Ruiz