Danya Drews
Springfield,OR
Summary
Versatile professional with a positive attitude, and quick learning ability. Offers a strong work ethic, and effective communication skills. Ready to contribute to a team and support team objectives.
Overview
18
18
years of professional experience
Work History
Drews Household Manager
Self Employed
SPRINGFIELD, OR
10.2021 - Current
- Coordinate multiple schedules for a household of two adults and three children.
- Successfully manage household finances, creating detailed, effective budgets.
- Taught three children in specific parts of coursework, improving their academic performance.
- Build engaged relationships with healthcare professionals, academic administrators, and program leaders to ensure alignment with all needs.
Patient Registration Specialist
Oregon Medical Group
Eugene, OR
07.2007 - 10.2021
- Provided customer service support by answering phones and responding to inquiries from staff and the public.
- Entered data into the computerized registration system to update patient demographics records.
- Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
- Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.
- Conducted insurance eligibility verifications to ensure coverage of services provided.
- Assisted patients with questions regarding their accounts or billing issues.
- Prepared documents for scanning into the electronic health record system as necessary.
- Ensured all forms were completed accurately, including insurance information and other demographic data.
- Performed clerical tasks such as filing, faxing, copying, as requested.
- Collaborated closely with clinical staff members regarding scheduling conflicts or cancellations due to unforeseen circumstances.
- Scheduled appointments for patients using an electronic medical record system.
- Followed up with insurance companies regarding denials of claims or incorrect reimbursements amounts.
- Monitored account status on a regular basis to identify any follow-up that may be needed.
- Assisted in training new Patient Registration Specialists on various duties related to the job role.
Skills
- Strong customer service
- Multi-line phone system management
- Computer competency
- Relationship building
- Empathetic communication
- Time and priority management
- Conflict and issue resolution
- Data entry
Timeline
Drews Household Manager
Self Employed
10.2021 - Current
Patient Registration Specialist
Oregon Medical Group
07.2007 - 10.2021
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