Danya Miranda

Prepared reports on guest satisfaction levels and other metrics.

Coordinated seamless communication between hotel departments regarding guest reservations or special requests related to their tours.

Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Help Customers select food and beverages by suggesting courses, explaining the Kitchen specialties, identifying appropriate beverage pairings, and answering food preparation questions.

Providing excellent customer service.

Maintaining a clean and organized work area.

Receiving payments and issuing receipts.