Danya Rodriguez
Operations Manager
Kenosha
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx
03.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Trainer
Fedex
01.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Tracked attendance and progress against goals for each participant.
- Developed individualized plans to help customers reach goals within predetermined timelines.
CS2
US Navy
08.2014 - 09.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding military operations, policies and services.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified individual employee's unique work styles and adapted management methods.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Performed annual evaluations and reviews for large staff of employees.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Analyzed equipment breakdowns using various troubleshooting methods.
Education
High School Diploma -
Kuna High School
05.2014
Skills
- Creative thinking
- Scheduling and Coordinating
- Waste Elimination
- Safe Work Methods
- Job Assignments
- Motivating Performers
- Performance Motivation
- Supervising Employees
- Shift Coverage
- Following Supervisor Instructions
- Consulting Supervisors
- Optimizing Workflows
Accomplishments
- While serving onboard the USS Fitzgerald DDG 62, I was there during the collision on June 17, 2017. I was part of the first responders in maintaining integrity of the ship so she could stay afloat during that time.
- Was part of the crew that brought her back to port.
- Remained calm and did what needed to be done to save the ship; which included watching water level onboard, helped solve issues with equipment to dewater spaces.
- Supervised team of at least 20 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Operations Manager
FedEx
03.2023 - Current
Trainer
Fedex
01.2022 - Current
CS2
US Navy
08.2014 - 09.2019
High School Diploma -
Kuna High School