Danya Thompson
Torrance,CA
Summary
Adept Barista with a track record of enhancing customer satisfaction at Nekter Juice Bar through exceptional service and beverage preparation skills. Mastered time management and problem-solving, significantly improving team efficiency and collaboration. Excelled in maintaining cleanliness and mastering menu memorization, contributing to a loyal customer base and a positive work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Nekter Juice Bar Inc.
07.2023 - Current
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Deep cleaned every night such as sweeping and mopping behind machines, wiping down counters and sinks and inside machines, throwing away trash, washing dishes, and scrubbing
- Prepped fresh ingredients such as fruits and vegetables
Education
Sociology
El Camino College
Torrance, CADiploma -
West High School
Torrance06.2024
Skills
- Time management
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Cash handling
- Cleanliness
- Exceptional customer service
- Order taking
- Cash register operation
- Safe food handling
- Beverage preparation
- Safe food handling practices
- Food preparation
- Menu memorization
Certification
CPR Certified and
Food Handlers Certificate
Affiliations
FCCLA, board member in Junior year of high school and competed in a salad prep competition. Was the treasurer so handled funds. FCCLA is an organization that focuses on community and family. They have competitions in which competitors can compete against each other, within a wide range of skills. There are salad prep competitions, interior design, cake decorating, children parties, and many more.
Timeline
Barista
Nekter Juice Bar Inc.
07.2023 - Current
Sociology
El Camino College
Diploma -
West High School
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