Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
Chili's Restaurant
02.2024 - Current
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash register balances through diligent cash handling practices.
Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front lanes.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cafe Manager
Urban Air Trampoline and Adventure Park
05.2022 - 01.2024
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Trained and supervised staff in food preparation and customer service protocols.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed promotional strategies to enhance customer engagement and increase sales.
Maintained compliance with health and safety regulations through regular audits.
Fostered a positive team environment through effective communication and conflict resolution.
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.