Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Danyal Naseem Albert

Antioch,CA

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Manufacturing professional with strong technical skills in equipment operation, maintenance, and troubleshooting. Proven ability to enhance production efficiency and ensure high-quality standards. Well-versed in safety protocols and lean manufacturing principles. Strong team collaborator who adapts seamlessly to changing demands and consistently delivers reliable results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon- Eagle Eye
12.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Security Officer

ALLIED UNIVERSAL KAISER PERMANENTE
02.2024 - 09.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

ERT Team Lead

G4S/PGE
07.2020 - 01.2023
  • Respond to fire with PG&E
  • Manage my team to assist PG&E while being at base camp
  • When there's power outage travel to that city with PG&E and setup CRC camp for customers that are having issues because of power outage
  • Report everything to the district manager
  • Report any suspicious activity
  • Help vendors to fix any issues in the building
  • Report to local police station if needed
  • Monitor the CCTV cameras every day and patrol on foot every 30 mins to check the entire location
  • Patrol in the shell refinery
  • Make sure workers are safe and no one is bending rules as it's important to follow every rule in a refinery for your safety and our co-worker's safety
  • I had to patrol on car and on foot

Reporting Officer/ Shift Manager

Oracle
08.2018 - 02.2020
  • Provided valuable insights to management through thorough analysis of key performance indicators.
  • Assisted in the development of performance metrics, aligning them with organizational objectives and goals.
  • Consistently surpassed expectations in producing high-quality reports that drove strategic planning initiatives forward.
  • Streamlined report generation for improved decision-making by automating repetitive tasks.

Service Banker II

Bank of the West
12.2017 - 08.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Conducted thorough transaction audits to ensure accuracy and prevent potential fraud instances.
  • Contributed to risk management efforts by identifying suspicious activities or patterns in account behavior.
  • Implemented process improvements that reduced wait times for various transaction types within the branch environment.
  • Participated in community outreach initiatives to promote banking services and brand awareness.

Bank Teller

Wells Fargo
09.2017 - 12.2017
  • Processes moderate to complex customer transactions accurately of all deposits, transfers, withdrawals, and other transactions in accordance bank policies, procedures and regulatory requirements
  • Identifies sales and cross selling opportunities and makes qualified referrals to specialist sales partners
  • Performs outbound calls for service/sales follow up in support of MCCRM goals
  • Performs other duties as assigned
  • Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer
  • Safely ID and search customer account information
  • Customer service: Greet and guide customers in a friendly and professional manner
  • Communicate existing and new account services
  • Up-sell and redirect special services to appropriate account staff
  • Open accounts for customers and help them with loan and all kind of things that bank has to offer
  • Electronic Funds Transfers: Process recurring and daily electronic transactions
  • Track and communicate wire transfers for business and personal customers
  • Daily interaction with over 100 customers to provide them extraordinary service with a goal to exceed their expectations
  • Assist customers with completing transactions including, but not limited to, informing customers about available products and services
  • Completing, processing and maintaining applicable paperwork and records

Senior Sales Associate/ Supervisor

Fry's Electronics
02.2016 - 09.2017
  • Lead a team of 5 people every day and teach them about new products that store had
  • Train new trainees and walk them through the rules of the company

Education

High School diploma -

Pittsburg High School
Pittsburg, CA

No Degree - General Classes

DVC
Concord, CA

Skills

  • Customer Service
  • Quick Learner
  • Computer Skills
  • Management Experience
  • MS Office
  • Excel
  • Power Point
  • Communication Skills
  • Front-End
  • Recruiting
  • Back-End
  • Performance Management
  • Computer Software
  • Computer Networking
  • Computer Hardware
  • Employee Orientation
  • Banking
  • Help Desk
  • CCTV
  • Leading Team Meetings
  • Events Management
  • Problem-Solving
  • Security
  • Team Check-Ins
  • Outbound Sales
  • Technical Support
  • Time Management
  • Shift Scheduling
  • Workplace Safety
  • Coaching
  • Schedule Management
  • Team Supervision
  • Leadership Experience
  • Overtime Management
  • Supervising Experience
  • Complex Problem-Solving
  • Adaptive learning
  • Information gathering
  • Policy analysis
  • Compliance monitoring
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Warehouse safety

Certification

  • First Aid, CPR, and AED Instructor Certificate - Emergency Care & Safety Institute.
  • Material Handling Equipment Certification - Material Handling Equipment Distributors Association (MHEDA).
  • Advanced Forklift Operator Certification - Forklift University.

Languages

Urdu
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Delivery Driver

Amazon- Eagle Eye
12.2024 - 01.2025

Security Officer

ALLIED UNIVERSAL KAISER PERMANENTE
02.2024 - 09.2024

ERT Team Lead

G4S/PGE
07.2020 - 01.2023

Reporting Officer/ Shift Manager

Oracle
08.2018 - 02.2020

Service Banker II

Bank of the West
12.2017 - 08.2018

Bank Teller

Wells Fargo
09.2017 - 12.2017

Senior Sales Associate/ Supervisor

Fry's Electronics
02.2016 - 09.2017

High School diploma -

Pittsburg High School

No Degree - General Classes

DVC

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Danyal Naseem Albert