Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danyal Cosme Amador Tigue

Belleville,IL

Summary

Security Officer with 5 years experience in law enforcement and customer service-retail industry. Extensive knowledge in technical skills, managing revenue and profitability, and customer-focused satisfaction. Well versed in crisis-management and performing under pressure.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

Mercy Hospital St. Louis
Creve Coeur, MO
12.2021 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.

Security Officer

Target
St Louis, MO
03.2020 - Current
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Moved throughout facility and among customers to remain aware of developing security situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations within 5-10 minutes of them happening, administering first aid to resuscitate individuals while waiting for emergency medical responders to arrive to reduce opportunity for damage and injury.

Assistant Store Manager

Footlocker Retail
Fairview Heights, IL
03.2019 - 08.2019
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Tire Technician

Sam's Club
O'Fallon, IL
04.2018 - 02.2019
  • Checked, installed and repaired brake system components such as rotors, pads and drums.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Operated equipment such as air compressor and hydraulic lift.
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Maintained and managed tire and hardware inventory with weekly stock assessments.
  • Evaluated fluid levels, battery functioning and vehicle leaks.

Retail Sales Associate

TJX Companies
Fairview Heights, IL
05.2016 - 11.2017
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Education

High School Diploma -

Belleville Township High School East
Belleville, IL
05.2017

Skills

  • Intruder Response and Removal
  • Verbal and Written Communication
  • CCTV Monitoring
  • First Aid Training
  • De-escalation Techniques
  • Attentive and Observant
  • Law Enforcement Collaboration
  • Adaptable and Flexible
  • Equipment Disinfection and Sterilization
  • Repair and Maintenance Documentation
  • Anatomy and Physiology
  • Compassionate care

Timeline

Patient Care Technician

Mercy Hospital St. Louis
12.2021 - Current

Security Officer

Target
03.2020 - Current

Assistant Store Manager

Footlocker Retail
03.2019 - 08.2019

Tire Technician

Sam's Club
04.2018 - 02.2019

Retail Sales Associate

TJX Companies
05.2016 - 11.2017

High School Diploma -

Belleville Township High School East