Dany Alexis Alvarado Navarro
Compton,CA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Open to new ideas to improving company's goals .
Overview
17
17
years of professional experience
Work History
Inbound Team Lead
King speed
Los Angeles, CA
12.2023 - Current
- Trained, coached and mentored team members on how to handle complex customer inquiries.
- Monitored inbound call queues, adjusted staffing levels, and provided feedback to ensure quality standards were met.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Monitored progress on projects and identified potential issues or delays before they occurred.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Maintained records of all incoming products, including quantity received and location in warehouse.
- Assisted in cycle counts as required for maintaining accurate inventory levels.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Received and inspected incoming shipments to verify accuracy of quantity, quality, and size.
- Ensured safe operation of powered industrial equipment such as forklifts and pallet jacks.
Warehouse Supervisor
United Pacific Industries
Long Beach, CA
10.2016 - 11.2023
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Monitored workers and reviewed completed work for proper performance.
- Maintained and updated inventory records accurately.
- Supervised loading and unloading of materials from incoming trucks.
- Coordinated with other departments to ensure smooth flow of materials.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Production Line Leader
KIK Custom Products
Vernon, CA
01.2008 - 08.2016
- Monitored production line workers to ensure they followed safety protocols and procedures.
- Supervised a team of 10+ employees In a production line area .
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Conducted regular meetings with team members to discuss their concerns or suggestions for improvement.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Conferred with management and subordinates to resolve problems or complaints.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Education
High School Diploma -
Dominguez High School
Compton, CA06-2004
Skills
- Coaching and Mentoring
- Team Player
- Training and mentoring
- Staff Discipline
- Compliance Management
- Staff Scheduling
- Policy Enforcement
- Stress Tolerance
- Industry Expertise
- Quality Assurance
- Documentation And Reporting
- Palletizing
- Stock management
Languages
Spanish
Professional
Additional Skills
- Experienced forklift driver in sit down , stand up , cherry picker , turret and scissor lift .
- Quality Control assurance
- Machine operator
- Inventory Control
- Inbound and receiving
Timeline
Inbound Team Lead
King speed
12.2023 - Current
Warehouse Supervisor
United Pacific Industries
10.2016 - 11.2023
Production Line Leader
KIK Custom Products
01.2008 - 08.2016
High School Diploma -
Dominguez High School
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