Danyall Williams

Results-driven and customer-focused General Manager with over seven years of retail leadership experience, specializing in team management, sales growth, and operational efficiency.

• Recruit, select, and retain qualified employees according to federal and state labor laws and company policies.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Ensure that the store is appropriately staffed, and effectively opened and closed each day. Personally, open the store a minimum of two times per week.
• Make certain that all merchandise is presented according to established practices, utilizing merchandise fixtures properly, including presentation, product pricing, and signage.
• Maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Secure financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Administered employee discipline through verbal and written warnings.
• Make recommendations regarding employee pay rate and advancement.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Maintain a clean and organized store.
• Complete all paperwork and documentation according to guidelines and deadlines.