Summary
Work History
Education
Skills
Timeline
pwb

Danyel Batezell

Honey Brook,Pa

Summary

Careful School Bus Driver attentive to road rules, school schedules, and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.

Work History

School Bus Driver

George Krapf Jr and Sons
Glenmoore, PA
08 2018 - Current
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Transported passengers safely along prescribed routes according to tight schedules.

Dispatcher

Taggart Trucking LLC
Hatfield
10 2015 - 08 2018
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Directed dispatching, routing, and tracking of 5 fleet vehicles.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Managed customer accounts and invoicing.
  • Answered phone calls and responded to customer emails.

Customer Service Representative

Walmart
Elverson, PA
10 2013 - 10 2015
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Cross-trained and backed up other customer service managers.
  • Dealt with money transactions via money gram, or paychecks, money orders

Management

Mcdonalds
Morgantown, Pa
07 2005 - 10 2009
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Diploma - General

Twin Valley High School
06.2003

Skills

  • Class B school bus and passenger endorsement
  • Local area knowledge
  • Telephone etiquette
  • Trucking dispatching
  • Money handling abilities
  • Complaint resolution

Timeline

School Bus Driver

George Krapf Jr and Sons
08 2018 - Current

Dispatcher

Taggart Trucking LLC
10 2015 - 08 2018

Customer Service Representative

Walmart
10 2013 - 10 2015

Management

Mcdonalds
07 2005 - 10 2009

Diploma - General

Twin Valley High School

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Danyel Batezell