Danyel Davis
Crandall,United States
Summary
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Build and maintain relationships with customers. Highly skilled in handling cash transactions, processing credit and debit payments, and maintaining accurate records. Proven ability to work effectively in a team environment and adapt to changing situations. Motivated pharmacy technician in training with a focus on delivering exceptional patient care. Experienced in medication reconciliation, prescription processing, and insurance billing
Dedicated Special Education Teacher Assistant skilled in developing and implementing lesson plans to meet class learning and behavioral goals. Compassionate and responsible classroom support professional with creative and flexible approach to dealing with educational and behavioral issues.
Overview
6
6
years of professional experience
Work History
Special Education Teacher Assistant
Cfbisd Landry Elementary
07.2024 - Current
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
Online Grocery Pickup
Albertsons
05.2022 - 07.2024
- Answer telephone calls providing quality service to customers and associates inquiring about the availability of products or status of orders
- Listen attentively to caller needs and complaints to ensure a positive customer experience
- Access ads and app to look up product information, sales and availability
- Pick customers orders and take it to their car when they arrive
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Designated Hitter & Pharmacy Tech
Walgreens
10.2021 - 12.2022
- Unload truck, stocked shelves, answering phone calls, ring up customer and also managed the photo departments making photo books, photo cubes, canvases, etc
- Worked in pharmacy ringing up customers, put in their insurance information, filled prescriptions, answered phone called, and got customers paper work ready for vaccines
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
- Assisted customers with locating items throughout the store quickly, ensuring a seamless shopping experience.
Front End Cashier And Pharmacy Tech in Training
Sams Club
10.2018 - 09.2021
- Meet and greet customers answering any questions they might have
- Reached out to customers about our sales and promotions (sams credit card and updating their membership) input customers information and insurance information in computer
- Prepare and gave out prescription information
- Took customers refill information over the phone and in person
- Processed and filled customers prescriptions
- Labeled prescription bottles and took payments
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Education
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Bossier Parish Community College
Bossier City05.2022
Diploma - undefined
South Hills High School
Fort Worth06.2017
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Ability to Multitask
- Computer Skills
- Customer Service
- Fast learner
- Patience and flexibility
- Teaching strategies
- Learning difficulties experience
- Emotional support
- Physical disabilities assistance
- Classroom organization
Timeline
Special Education Teacher Assistant
Cfbisd Landry Elementary
07.2024 - Current
Online Grocery Pickup
Albertsons
05.2022 - 07.2024
Designated Hitter & Pharmacy Tech
Walgreens
10.2021 - 12.2022
Front End Cashier And Pharmacy Tech in Training
Sams Club
10.2018 - 09.2021
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Bossier Parish Community College
Diploma - undefined
South Hills High School
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