Highly motivated and dependable public servant dedicated to building strong connections, effective problem-solving, and maintaining organizational efficiency. Innovative, trustworthy, and resourceful, with a commitment to delivering high-quality work and achieving impactful results. Seeking a collaborative and dynamic position to support the objectives and mission of the City of Bellevue.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Payroll Specialist & Administrative Assistant
City of Bellevue, Fire Department
Bellevue , WA
03.2023 - Current
Processed timekeeping and payroll for over 250 employees on a bi-weekly basis.
Reviewed all department time records for accuracy and compliance with union contracts, policies and procedures.
Provided timely customer service support to employees regarding questions about their paycheck and other compensation concerns.
Audited and corrected employee payroll and accrual issues.
Developed processes to improve timekeeping and payroll accuracy.
Provided administrative support to the Deputy Chief of Operations and the Public Information Officer.
Coordinated logistics for and attended monthly open house events at fire stations.
Created, reviewed and dispersed internal department communications.
Created marketing and external facing graphics.
Worked with a team to plan and execute department events, including serving as lead for the Annual Awards Ceremony.
Developed trusting relationships with coworkers and leadership to best serve the department.
Completed various stretch assignments as opportunity arose, including Sr. Administrative Assistant for the Emergency Medical Services Division.
Assistant Program Director
I9 Sports
East Pierce And South King Counties, WA
09.2021 - 03.2023
Managed weekly sports leagues of up to 100 children and families per hour.
Contacted parents as potential volunteer coaches to discuss needs and requirements for league operations.
Developed program plans for volunteer coach clinics.
Supported and guided volunteer coaches to ensure learning objectives were communicated to children.
Coached children aged three to fourteen in learning the fundamentals of various sports while highlighting the company mission.
Created youth sports schedules for over 1,000 children.
Trained staff members to ensure adherence to standard operating procedures and customer satisfaction.
Communicated with staff to determine availability and form schedules.
Planned and managed special events to boost franchise membership.
Created and dispersed hundreds of promotional flyers to increase league registrations.
Developed and sent marketing emails to over 7,000 members.
Created, reviewed, organized and updated all documents related to weekly program scheduling and events for hundreds of families.
Barista
Bigfoot Java
Buckley, WA
09.2021 - 10.2022
Provided kind, courteous and friendly customer service to approximately 50 customers daily.
Collected payments and provided accurate change.
Accurately managed and balanced cash drawers holding $200-$400.
Met company standard of serving customers in two minutes or less.
Maintained a clean, organized, and fully stocked workspace, enabling coworkers to locate product.
Memorized a vast amount of individual customer orders and over 25 specialty menu items.
Office Assistant
Enumclaw Expo Center
Enumclaw, WA
06.2017 - 09.2021
Planned, organized and assembled various event set up and displays for upwards of 57,000 attendants.
Supported various arrangements and operations pertaining to special events grossing up to $600,000.
Created clear and informative marketing material using Microsoft Suite, Canva and Adobe.
Delivered thousands of event tickets to multiple partnered locations to increase sales.
Organized hundreds of paper files and created functional office space.
Processed employee paperwork, developed spreadsheets using Microsoft Excel and scanned documents to support workflow.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Education
Associate's in Arts And Sciences -
Bellevue College
Bellevue, WA
06-2022
Skills
Interpersonal skills and communication
Program management
Volunteer recruitment and training
Organizational planning
Creative problem-solving
Team collaboration
Customer service
Attention to detail
Certification
IS-244.b: Developing and Managing Volunteers (Independent Study Course) - Issued by National Disaster & Emergency Management University (FEMA)
Hands only CPR/AED & Basic First Aid - Issued by Northwest AED
Senior Construction Project Inspector at City of Bellevue Transportation DepartmentSenior Construction Project Inspector at City of Bellevue Transportation Department