Danyelis Ventura
Yonkers,NY
Summary
Experienced with team leadership, delivering operational efficiency and project success. Utilizes strategic planning to drive productivity and process improvements. Track record of effective communication and conflict resolution.
Overview
6
6
years of professional experience
Work History
Catering Senior Supervisor
Compass Group Management - Levy
09.2023 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
Deck Supervisor
American Cruise Lines - American Spirit
08.2022 - 09.2023
- Documented and reported safety-related concerns or incidents.
- Improved crew efficiency by implementing effective scheduling and task delegation strategies.
- Oversaw proper handling, storage, and disposal of hazardous materials in accordance with relevant regulations and company policies.
- Enhanced safety standards by conducting regular inspections and maintenance of deck equipment.
- Maintained and enhanced benchmark status with inspecting agencies.
- Kept operations in compliance with applicable local, state and federal safety and environmental regulations.
Operation Agent
Deutsche Post DHL
08.2020 - 07.2022
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
- Implemented cost-saving measures by analyzing expenses, negotiating vendor contracts, and identifying inefficiencies in daily operations.
- Reduced waste and saved resources through effective inventory management and process optimization.
- Conducted departure and arrival briefings.
Department Manager
Gsm Electronic System
12.2018 - 07.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Hospitality & Management
New York, NY06-2017
Skills
- Innovation Skills
- Staff Management
- Inventory Oversight
- Staff Oversight
- Employee Supervision
Languages
Spanish
Native or Bilingual
Timeline
Catering Senior Supervisor
Compass Group Management - Levy
09.2023 - Current
Deck Supervisor
American Cruise Lines - American Spirit
08.2022 - 09.2023
Operation Agent
Deutsche Post DHL
08.2020 - 07.2022
Department Manager
Gsm Electronic System
12.2018 - 07.2020
High School Diploma -
Hospitality & Management
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