Detail-oriented individual with a strong background in customer service and project management. Recognized for problem-solving abilities and effective time management, contributing to positive work environments and exceeding operational goals.
Overview
4
4
years of professional experience
Work History
Embroidery Assistant
Southern Stitch and Print
College Grove, TN
03.2025 - Current
Assisted in creating detailed designs and patterns for various textile products.
Collaborated with team members to troubleshoot and resolve machine issues promptly.
Contributed to a positive work environment by assisting colleagues with tasks when needed, promoting teamwork.
Collaborated with sales representatives to provide accurate quotes for potential clients based on design complexity, materials required, and production timelines.
Supported the creation of custom orders for clients through precise execution of design specifications.
Operated laser engraving machines to produce high-quality engravings on various materials.
Conducted routine maintenance on equipment to ensure optimal performance and minimize downtime.
Developed custom templates based on customer requests, enhancing personalization options for clients.
Handled multiple simultaneous projects while prioritizing tasks effectively to maximize productivity.
Analyzed customer feedback to inform merchandising decisions and improve shopping experience.
Daycare Teacher
The Learning Experience
Spring Hill, TN
07.2024 - 03.2026
Developed engaging lesson plans fostering cognitive and social development in children.
Implemented classroom management strategies ensuring a safe, nurturing environment for students.
Collaborated with parents to address children's developmental needs and progress updates.
Organized events and activities that encouraged community involvement and family engagement within the center.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Engaged with children on individual basis to build positive relationships and promote learning.
Guided students through daily routines, instilling a sense of responsibility and independence within each child.
Cleaner
Southern Mamas Cleaning
Spring Hill, TN
02.2024 - 08.2024
Ensured cleanliness and sanitation of residential spaces through thorough cleaning techniques.
Operated industrial cleaning equipment to maintain high cleanliness standards in various environments.
Trained new team members on proper cleaning procedures and safety protocols effectively.
Organized and maintained cleaning supplies inventory, facilitating timely replenishment as needed.
Communicated with clients to address concerns and provide exceptional customer service consistently.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Used time management and efficient cleaning methods to meet deadlines.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Provided assistance to other staff members with cleaning of difficult areas.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Host
Longhorn Steakhouse
Spring Hill, TN
07.2023 - 07.2024
Greeted and seated guests promptly, ensuring positive first impressions and efficient table turnover.
Managed reservation system, optimizing seating arrangements for maximum capacity during peak hours.
Collaborated with servers to communicate guest needs, enhancing overall dining experience and service flow.
Trained new hosts on customer service standards and operational procedures, fostering team cohesion and efficiency.
Monitored wait times and maintained accurate waitlist, improving guest satisfaction through effective time management.
Supported restaurant operations by maintaining cleanliness at entrance and waiting areas, promoting a pleasant environment for guests.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail Sales Associate
HomeGoods
Spring Hill, TN
09.2023 - 02.2024
Maintained store organization and visual merchandising standards to optimize product visibility and appeal.