Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Danyell McKinley

Park Forest,IL

Summary

Dynamic retail management professional with a proven ability to lead store operations and drive significant sales growth. Expertise in inventory management, customer service, and staff training fosters a collaborative team environment that consistently achieves results. Demonstrated success in strategic planning and problem-solving enhances store efficiency while maintaining high standards of presentation. Committed to creating exceptional shopping experiences and optimizing performance through effective leadership and innovative solutions.

Overview

9
9
years of professional experience

Work History

Store Manager

AutoZone
02.2019 - Current
  • Lead daily operations, achieving top regional sales growth, enhancing team productivity.
  • Manage inventory, reducing waste by optimizing stock levels, improving cost efficiency.
  • Develop staff through training, fostering a collaborative environment, boosting customer satisfaction.
  • Resolve customer issues promptly, ensuring high service standards, increasing repeat business.
  • Analyze sales data, identifying trends to inform strategic decisions, driving revenue growth.
  • Led a team to optimize inventory management, resulting in improved stock accuracy and reduced out-of-stock instances.
  • Fostered a customer-centric environment, enhancing team responsiveness and significantly boosting customer satisfaction scores.
  • Analyzed sales data to identify trends, enabling targeted promotions that drove noticeable increases in monthly revenue.
  • Implemented training programs for staff development, enhancing team skills and promoting a culture of continuous improvement.
  • Streamlined checkout processes using new software, reducing wait times and improving overall customer experience.

Fright Supervisor

Home Depot
04.2016 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Completed cash and credit card transactions accurately using POS software.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

High School Diploma -

Jhon McDough Senior High School
New Orleans, LA
05-2000

Skills

  • Team Leadership (Experienced)
  • Customer Engagement (Expert)
  • Inventory Control (Expert)
  • Strategic sales planning

Timeline

Store Manager

AutoZone
02.2019 - Current

Fright Supervisor

Home Depot
04.2016 - 01.2019

High School Diploma -

Jhon McDough Senior High School

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