Danyell Reed
Miami,FL
Summary
Entry-level mail service professional trained in sorting, shipping and receiving
procedures. Desiring to build long term career in field from bottom up. Team
player and relationship builder. Conscientious Healthcare professional offering
over 8 years of experience in fast-paced settings. Competent in organizing
charts, preparing patient rooms and supporting diagnostic processes through
laboratory testing and medication administration. Positive and upbeat with
excellent communication skills. Responsive and engaging Human Resources
Assistant skilled in supporting employees and managers with diverse HR needs.
Expert with word processing, database and benefits administration software.
Focused on keeping systems updated and facilitating positive employee
relations. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
9
9
years of professional experience
Work History
Postal Clerk
United States Post Office
05.2021 - Current
- Operated mail processing equipment and manually sorted mail.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Set goals and operating procedures that maximized employee effectiveness.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Obtained receipts for registered and certain insured mail.
Security Officer
JAI SECURITY
09.2023 - 02.2024
- Investigated suspicious activities and persons to maintain security of premises.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted regular patrols of key areas to spot and control security concerns.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Unit Secretary
North Shore Hospital
06.2022 - 01.2023
- Answered phone calls to provide assistance, information and medical personnel access.
- Managed unit call reception and routed calls to correct department.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Transcribed doctors' orders, including medication and lab test requests.
- Retrieved physicians' paperwork, including lab test requests.
MEDICAL SURGICAL ATTENDENT
Jackson Memorial Hospital
05.2018 - 05.2021
- Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
- Educated patients and families on medical and surgical procedures, medication regimens and pain management.
- Transferred patients from operating room to recovery room on stretchers and in wheelchairs.
- Discussed surgical patients with healthcare team to address and resolve concerns.
- Oversaw safety and compliance with patient confidentiality requirements.
- Organized training and spearheaded clinical instruction to strengthen and develop staff competencies and patient care techniques.
Sales Associate
3h Communication Systems
05.2015 - 05.2018
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
STELLAR LEADERSHIP ACADEMY
Miami, FL01.2013
Skills
- Postal Service and Product
Expertise
Cash Drawer Balancing
Cash Register Operations
Rural and City Carrying
Distribution Services
Order Fulfillment
Tracking Protocols
Self-motivated professional
Flexible & Adaptable
Proper Staffing
Reading Comprehension
Personnel Reports Preparation - Verbal/written communication
- Retail services
- Sales background
Timeline
Security Officer
JAI SECURITY
09.2023 - 02.2024
Unit Secretary
North Shore Hospital
06.2022 - 01.2023
Postal Clerk
United States Post Office
05.2021 - Current
MEDICAL SURGICAL ATTENDENT
Jackson Memorial Hospital
05.2018 - 05.2021
Sales Associate
3h Communication Systems
05.2015 - 05.2018
High School Diploma -
STELLAR LEADERSHIP ACADEMY