Danyell Rothenbuhler
Luckey,OH
Summary
Dynamic Registered Medical Assistant with ProMedica, skilled in patient care and HIPAA compliance. Proven ability to enhance workflow efficiency and mentor junior staff. Adept at medication administration and vital sign monitoring, fostering compassionate patient interactions. Committed to improving health outcomes through effective communication and meticulous record-keeping.
Overview
9
9
years of professional experience
Work History
Registered Medical Assistant
ProMedica
08.2021 - Current
- Administered patient assessments and recorded vital signs to support clinical staff.
- Assisted in preparing examination rooms and ensuring equipment availability for procedures.
- Managed patient scheduling and maintained electronic health records for accuracy and efficiency.
- Educated patients on treatment plans and provided instructions for post-visit care.
- Coordinated with healthcare providers to streamline communication and enhance patient care quality.
- Implemented new procedures that improved workflow efficiency within the medical office environment.
- Mentored junior medical assistants, fostering skill development and enhancing team performance.
- Ensured compliance with healthcare regulations, contributing to a safe clinic environment for patients and staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Warranty Administrator
Baumann Auto Group-Genoa
08.2018 - 08.2021
- Processed warranty claims efficiently, ensuring compliance with company policies and industry regulations.
- Coordinated communication between customers and service departments to resolve warranty issues promptly.
- Analyzed claim data to identify trends, improving claim processing accuracy and customer satisfaction.
- Assisted in training new staff on warranty procedures and best practices, enhancing team performance and efficiency.
- Collaborated with cross-functional teams to address product defects and improve warranty policy effectiveness.
- Monitored warranty expenses and provided reports to management, supporting strategic decision-making initiatives.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
Optical Assistant
Woodville Family Eye Care
03.2017 - 08.2018
- Assisted patients with eyewear selection, enhancing customer satisfaction and experience.
- Maintained accurate patient records using electronic health record systems to ensure data integrity.
- Educated patients on proper contact lens care, improving compliance and reducing inquiries.
- Coordinated appointments and managed schedules to optimize clinic workflow efficiency.
- Trained new team members on office protocols and customer service standards, fostering a collaborative environment.
- Developed strategies for inventory management of optical supplies, minimizing waste and reducing costs.
Education
Associate of Applied Science - Registered Nursing
Owens Community College
Perrysburg, OHAssociate of Science - Medical Assisting
Davis College
Toledo, OH05-2022
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Patient scheduling
- Medication administration
- Vital sign monitoring
- First aid and CPR
- Anatomy and physiology
- Compassionate
- Customer service
- Reliable team player
- EMR / EHR
Timeline
Registered Medical Assistant
ProMedica
08.2021 - Current
Warranty Administrator
Baumann Auto Group-Genoa
08.2018 - 08.2021
Optical Assistant
Woodville Family Eye Care
03.2017 - 08.2018
Associate of Applied Science - Registered Nursing
Owens Community College
Associate of Science - Medical Assisting
Davis College