Danyella Lanier
Forney,Texas
Summary
Dynamic instructional trainer with a proven track record at Baylor Scott & White Health System, specializing in healthcare ethics and compliance. Expert in developing engaging curricula and assessments, fostering inclusive learning environments, and utilizing LMS platforms. Committed to student success through personalized feedback and a strong emphasis on professional conduct.
Overview
16
16
years of professional experience
Work History
Instructional Trainer
Baylor Scott & White Health System
01.2021 - Current
- Deliver high-quality instruction aligned with approved learning objectives, institutional policies, and professional standards in healthcare education and workforce training.
- Develop, update, and maintain course materials that emphasize ethics, professionalism, confidentiality, and regulatory compliance in healthcare practice.
- Facilitate engaging lectures and discussions focused on ethical decision-making, patient rights, HIPAA, professional boundaries, and professional accountability.
- Assess student learning by providing timely, constructive feedback and monitoring academic progress through the learning management system (LMS).
- Maintain accurate attendance, grading, and performance records in accordance with institutional procedures.
- Foster an inclusive learning environment by demonstrating respect, empathy, and cultural awareness, while supporting diverse learning needs and approved accommodations.
- Collaborate with department leadership and instructional colleagues to ensure consistency in curriculum delivery and student learning outcomes.
Senior Trainer / Curriculum Developer
UnitedHealthcare
Dallas, TX
01.2015 - 01.2021
- Designed and facilitated instructional content in accordance with healthcare compliance, professional conduct, and regulatory standards.
- Integrated documentation focused on accuracy, data integrity, and patient confidentiality.
- Developed assessments and learning activities consistent with institutional learning outcomes and workforce competency requirements.
- Supported student success through individualized feedback, academic coaching, and performance evaluation.
Organizational Trainer & Call Center Instructor
UnitedHealthcare
Dallas, TX
01.2010 - 01.2015
- Facilitated training courses focused on ethical communication, conflict resolution, professionalism, and patient-centered service.
- Modeled respectful and professional conduct while mentoring adult learners in high-stakes healthcare environments.
- Demonstrated a strong commitment to teaching through active engagement, incorporating individualized, one-on-one instructional approaches.
Education
Master of Healthcare Administration (MHA) -
Southern New Hampshire University
08.2025
Bachelor of Science - Healthcare Administration
University of Phoenix
09.2018
Skills
- Ethics & General Education
- Healthcare Ethics & Ethical Decision-Making
- Professional Codes of Conduct
- Confidentiality & Compliance (HIPAA)
- Medical Workforce Readiness
- Teaching & Learning
- Syllabus Development & Course Alignment
- Student Assessment & Feedback
- Adult Learning Theory
- Inclusive & Culturally Responsive Pedagogy
- Team-Based Learning Strategies
- Instructional Technology
- LMS Platforms: Canvas
- LMS Platforms: Blackboard
- LMS Platforms: Moodle
- Virtual Instruction
- Hybrid Instruction
- Classroom Instruction
- Academic Recordkeeping & Attendance Tracking
- Faculty Collaboration & Professional Development
- Policy Adherence & Ethical Standards
Teaching Portfolio - Courses
- Ethics & Professionalism in Healthcare, 6, Ethical decision-making models, Confidentiality, Patient rights, Professional boundaries, Accountability
- Healthcare Compliance & Confidentiality, 4, HIPAA, Ethical documentation, Data integrity, Regulatory responsibility
- Communication, Respect & Cultural Awareness, 4, Ethical communication, Empathy, Diversity, Inclusion, Conflict resolution
- Professional Conduct in the Medical Workforce, 4, Workplace ethics, Professionalism, Teamwork, Ethical challenges in healthcare settings
Timeline
Instructional Trainer
Baylor Scott & White Health System
01.2021 - Current
Senior Trainer / Curriculum Developer
UnitedHealthcare
01.2015 - 01.2021
Organizational Trainer & Call Center Instructor
UnitedHealthcare
01.2010 - 01.2015
Master of Healthcare Administration (MHA) -
Southern New Hampshire University
Bachelor of Science - Healthcare Administration
University of Phoenix