Danyelle-Andresi Drisdale
Tacoma,WA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
CDWA
09.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Uhaul Moving And Storage
03.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Commissary Bagger
Pierce county jail
05.2022 - 09.2022
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Bagged customer items in alignment with industry best practices.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Answered customer questions regarding products and store services.
Delivery driver
Amazon
02.2022 - 05.2022
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Janitor
ServiceMaster
07.2021 - 12.2021
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Labeler
Sunrise Staffing
04.2021 - 07.2021
- Counted and recorded finished and rejected packaged items
- Carried out day-day-day duties accurately and efficiently
- Wrapped protective material around each product and packed items into cartons.
- Attached labels to packaged items or stenciled information on containers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere.
Cashier
Burger king
08.2020 - 05.2021
- Kitchen Safety Standards
- Food and Beverage Service
- Multitasking and Organization
- Customer Service
- Cleaning and Sanitizing
- Work Task Prioritization
- Employee Training
- Customer Transactions
- Merchandise Packaging
- Price Identification
- Inventory Stocking
Package Handler
UPS
06.2020 - 04.2021
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Disposed of debris and hazardous materials properly to avoid contamination
Education
Certificate - Phlebotomy
Bates Technical College
Tacoma, WA08-2025
Certificate - Dental Assisting
Bates Technical College
06.2024
Diploma -
Bates High school
06.2021
Skills
- Visual Inspection
- Labeling
- Barcode Scanners
- Handling and sorting mail
- Food and Beverage Service
- Customer Service
- Cleaning and Sanitizing
- Cash Handling
- Work Task Prioritization
- Employee Training
- Customer Transactions
- Merchandise Packaging
- Inventory Stocking
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- First aid and safety
Certification
- PT - Phlebotomy Technician
- First Aid/CPR Certified
Closing
Thank you for taking the time to review my resume. I look forward to talking with you.
Timeline
Caregiver
CDWA
09.2024 - Current
Customer Service Representative
Uhaul Moving And Storage
03.2023 - 01.2024
Commissary Bagger
Pierce county jail
05.2022 - 09.2022
Delivery driver
Amazon
02.2022 - 05.2022
Janitor
ServiceMaster
07.2021 - 12.2021
Labeler
Sunrise Staffing
04.2021 - 07.2021
Cashier
Burger king
08.2020 - 05.2021
Package Handler
UPS
06.2020 - 04.2021
Certificate - Phlebotomy
Bates Technical College
Certificate - Dental Assisting
Bates Technical College
Diploma -
Bates High school
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