Danyelle Eutsler
Van Wert
Summary
Proven professional with a strong background in customer service and problem resolution, honed at First Federal. Excelled in roles requiring critical thinking and computer proficiency, achieving significant improvements in customer satisfaction. Skilled in relationship building and conflict resolution, consistently enhancing client experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
First Federal
05.2024 - Current
- Ensure all visitors were acknowledged with a courteous greeting.
- Provide information on products and services to customers seeking assistance.
- Process account transactions, including deposits and withdrawals.
- Maintaine current customer information in the database.
Production Worker
Tenneco
08.2016 - 05.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Bartender
Van Wert Moose Lodge
08.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Perform opening and closing duties, set up for incoming shift and prepare cash drawers.
- Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Lincolnview
Middle Point, OH05.2012
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Call management
- Documentation
- Account updating
- Recordkeeping strengths
- Account management
Timeline
Customer Service Representative
First Federal
05.2024 - Current
Bartender
Van Wert Moose Lodge
08.2022 - Current
Production Worker
Tenneco
08.2016 - 05.2024
High School Diploma -
Lincolnview
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