Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danyelle Eutsler

Van Wert

Summary

Proven professional with a strong background in customer service and problem resolution, honed at First Federal. Excelled in roles requiring critical thinking and computer proficiency, achieving significant improvements in customer satisfaction. Skilled in relationship building and conflict resolution, consistently enhancing client experiences and operational efficiency.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

First Federal
05.2024 - Current
  • Ensure all visitors were acknowledged with a courteous greeting.
  • Provide information on products and services to customers seeking assistance.
  • Process account transactions, including deposits and withdrawals.
  • Maintaine current customer information in the database.

Production Worker

Tenneco
08.2016 - 05.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Bartender

Van Wert Moose Lodge
08.2022 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Perform opening and closing duties, set up for incoming shift and prepare cash drawers.
  • Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.

Education

High School Diploma -

Lincolnview
Middle Point, OH
05.2012

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Call management
  • Documentation
  • Account updating
  • Recordkeeping strengths
  • Account management

Timeline

Customer Service Representative

First Federal
05.2024 - Current

Bartender

Van Wert Moose Lodge
08.2022 - Current

Production Worker

Tenneco
08.2016 - 05.2024

High School Diploma -

Lincolnview
Danyelle Eutsler