Danyelle Higgins
Hanover,PA
Summary
Dynamic and results-driven professional with extensive experience at Stoney Point Snacks Division, excelling in team leadership and operations management. Proven track record in enhancing productivity through effective training and conflict resolution. Adept at implementing strategic plans and fostering a collaborative environment, ensuring high-quality service delivery and employee engagement.
Overview
12
12
years of professional experience
Work History
Rte Finished Side Manager
Stoney Point Snacks Division
07.2017 - Current
- Supported team in daily operations and ensured adherence to safety protocols.
- Assisted in project coordination and scheduling of resources for efficient workflow.
- Learned and operated various systems to streamline processes and enhance productivity.
- Engaged in training sessions to develop skills and understand departmental functions.
- Provided administrative support, including organizing files and maintaining documentation accuracy.
- Collaborated with team members to address challenges and improve service delivery.
- Participated in meetings to discuss project updates and contribute ideas for improvement.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Home Health Caregiver
Gene Trumpower
01.2014 - 07.2017
- Provided personalized care and assistance to clients, enhancing daily living activities and overall well-being.
- Administered medications and monitored health conditions, ensuring compliance with care plans and medical directives.
- Developed strong relationships with clients, fostering trust and emotional support through active listening and engagement.
- Trained new caregivers on best practices in client care, promoting high standards of service delivery within the team.
- Coordinated schedules for client appointments, optimizing time management and resource allocation for caregiving tasks.
- Communicated effectively with healthcare professionals regarding clients' progress, contributing to collaborative care strategies.
- Conducted regular assessments of client needs, adjusting care plans as necessary to enhance quality of life outcomes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Enhanced patient comfort by providing compassionate and attentive care.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Scheduled and coordinated medical appointments.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted with end-of-life care.
Education
Associate of Science -
National College of Business And Technology
Richmond, KY02.2021
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Operations management
- Cross-functional teamwork
- Policy implementation
- Conflict resolution
- Key performance indicators
- Clear communication
- Safety procedures
- Coaching and mentoring
- Inventory management
- Problem resolution
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Problem-solving
- Managing operations and efficiency
- Active listening
Timeline
Rte Finished Side Manager
Stoney Point Snacks Division
07.2017 - Current
Home Health Caregiver
Gene Trumpower
01.2014 - 07.2017
Associate of Science -
National College of Business And Technology
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