Danyelle Ta

· Advise clients on how our products can positively impact more customers, thereby improving customer experience and satisfaction long-term.

· Train clients and staff on how to effectively engage their customer base through the company’s products, protocols, and programs, thus generating revenue for their business while improving customer outcomes.

· Create new business opportunities with field visits, marketing events, and fostering an environment where clients can learn alongside other professionals by offering education and training.

· Building relationships with existing clients through customized growth and retention strategies to establish long-term business growth.

· Consulted with clients to determine their overall design goals and presented a finalized design plan to clients for approval.

· Developed and led multi-disciplinary teams to achieve clients’ design preferences and goals.

· Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

· Directed changes to project scope, cost, and implemented appropriate change management processes to keep project on track.

· Oversaw the daily activities of clients' properties, created design plans, and maintained rental units attractive to potential tenants by organizing regular maintenance, major repairs, and improvement projects.

· Coordinated schedules and appointments to show marketed properties.

· Introduced prospective tenants to units available and performed tours of premises.

· Communicated effectively with owners, residents, and on-site associates. Handled incoming tenant request and issues promptly and appropriately, calling in repairmen, and other support services.

· Consistently met and exceeded sales quotas, and increased profits by 10% over the projected quarterly goals.

· Introduced new sales methods, attracted new clients, delivered personalized customer service, and maintained a loyal clientele.

· Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

· Developed and counseled sales team, assisting with individual selling efforts, and helping sales representatives reach targets.