Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

DANYELLE L. COLEMAN

Pontiac

Summary

Dynamic professional specializing in household management and client care planning, refined through experience as Studio Manager at Rillah Records. Demonstrated expertise in optimizing workflow efficiency and cultivating effective communication. Skilled in conflict resolution and safety protocols, consistently delivering 20% enhancement in client satisfaction via tailored care plans and strategic coordination.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Stay at Home Mom/Homemaker Aide

Self employed
Pontiac
08.2020 - Current
  • Organized household tasks, including laundry and meal preparation.
  • Maintained a clean and safe environment for clients.
  • Developed personalized care plans based on individual needs.
  • Coordinated transportation for appointments and errands.
  • Implemented routines to enhance client comfort and stability.
  • Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.
  • Operated washing machines and dryers to provide clients with clean clothing and linens.
  • Trained new aides on best practices for client care and safety procedures.
  • Communicated effectively with clients to address concerns and preferences.

Studio Manager

Rillah Records
Pontiac
12.2017 - 12.2023
  • Managed daily studio operations to ensure smooth workflow and efficiency.
  • Coordinated scheduling for recording sessions and artist appointments.
  • Oversaw inventory management of studio equipment and supplies.
  • Trained new staff on studio protocols and equipment usage.
  • Facilitated communication between artists, producers, and studio personnel.
  • Organized promotional materials for upcoming releases and events.
  • Assisted in maintaining a clean and organized studio environment.
  • Supported budget tracking for studio expenses and resource allocation.
  • Monitored daily operations within the studio environment.
  • Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
  • Assisted in the onboarding process of new employees by providing training materials.
  • Managed inventory of consumable supplies such as tapes, storage drives.
  • Coordinated with clients on technical requirements for projects.

Front Desk Receptionist

Weston Animal Hospital
Weston
02.2014 - 12.2016
  • Managed appointment scheduling for veterinary consultations and treatments.
  • Handled incoming calls, addressing inquiries and providing information.
  • Maintained accurate patient records using veterinary management software.
  • Processed payments and managed billing for services rendered.
  • Coordinated communication between clients and veterinary staff effectively.
  • Ensured cleanliness and organization of reception area and waiting room.
  • Assisted in preparing medical records for upcoming appointments and procedures.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Executive Assistant

Florida Fine Cars
Fort Lauderdale
09.2011 - 06.2014
  • Maintained confidential records and files related to executive operations.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Managed daily invoices, reports and proposals.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Set up meeting and event logistics for senior management and updated calendars.

Education

High School Diploma -

Oakland Christian Academy
Auburn Hills, MI
05-1998

Skills

  • Household management
  • Meal preparation
  • Client care planning
  • Transportation coordination
  • Safety procedures
  • Cleaning and sanitation
  • Customer service
  • Conflict resolution

Affiliations

  • Singer/Songwriter and Composer
  • Author/Poet and Writer

Accomplishments

  • Emerging Leader Award
  • Innovative Leadership Award

Certification

  • M.O.R.C Certification
  • CPR and Rescue breathing
  • HIV/AIDS certified counselor and tester
  • Victim Assistance Certification

References

References available upon request.

Timeline

Stay at Home Mom/Homemaker Aide

Self employed
08.2020 - Current

Studio Manager

Rillah Records
12.2017 - 12.2023

Front Desk Receptionist

Weston Animal Hospital
02.2014 - 12.2016

Executive Assistant

Florida Fine Cars
09.2011 - 06.2014

High School Diploma -

Oakland Christian Academy

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