Danyelle Lang
Marietta,GA
Summary
To seek and maintain full-time position as an Registered Behavior Technician that offers professional care, utilizing interpersonal skills, excellent time management and problem-solving. Empathetic professional with hands-on experience providing quality psychological services to children .
Overview
17
17
years of professional experience
1
1
Certification
Work History
Special Needs Child Caregiver
Autism Support
08.2018 - Current
- Developed a care plan to address the specific needs of the child.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Enhanced child's social skills by organizing group activities with family members and promoting positive interactions.
- Safeguarded the well-being of the child by diligently observing safety protocols and promptly addressing potential hazards in the environment.
- Improved communication abilities of the non-verbal child by introducing alternative communication methods, such as visual aids and sign language.
- Implemented behavior modification techniques tailored to the child's needs, resulting in reduced disruptive behaviors.
- Collaborated with multidisciplinary teams to create appropriate educational goals for the child, ensuring academic progress.
Self Employed
The Glam District
05.2015 - Current
- Demonstrate high level of customer service to increase retention and satisfaction.
- Process payments, entering sales in register for prompt customer service.
- Demonstrates exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Keeps work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhance client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educate clients on proper hair care techniques to promote healthier hair between appointments.
Dispatcher
Honeywell
01.2014 - 05.2017
- Created sales/work order for customers and technicians to complete jobs on site
- Managed PO numbers for work orders
- Scheduled jobs to be done monthly by Honeywell technicians at their assigned job sites
- Communicated and followed up with customers for requested work to be completed
- Trained in special skill sets to be able to provide service for the variety of large companies
- Managed accounts for a global company, providing service for customers globally.
Retail Sales Consultant
Verizon Wireless
02.2010 - 07.2013
- Analyzed customer account information, i.e billing, plans, etc
- Maintained above average numbers/sales in relation to other employees in the district
- Trained to stay updated with the latest services/products to provide a total solution to customers
- Set strategies/methods to obtain daily sales goals
- Made cold calls to prospects in databases/funnels
- Closed business deals with new Verizon customers
- Provided professional customer service to all customers and ensure a great experience.
Student Intern
Family Violence Program
05.2008 - 07.2008
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Supported the well-being of children by monitoring their progress and collaborating with school personnel.
- Developed positive rapport with clients from diverse backgrounds through active listening skills, empathy, and cultural sensitivity.
- Facilitated goal-setting meetings with families to create individualized plans for success in areas such as education, employment, and mental health.
- Assisted families in developing and maintaining routines, schedules, and household organization strategies to promote a harmonious home environment.
- Strengthened parent-child relationships through family-focused activities and workshops.
Community Support Worker
NOACIN, Incorporated
11.2007 - 06.2008
- Taught problem-solving strategies that empowered my mentee to tackle obstacles independently while still knowing when to seek help from others.
- Organized enriching outings and experiences, broadening the mentee''s cultural awareness and personal growth.
- Maintained open communication with parents or guardians to ensure a supportive environment for the mentee both at home and within the program.
- Advocated for my mentee''s best interests in various aspects of their life, such as school or extracurricular activities.
- Completed thorough training on mentorship best practices, ensuring effective support tailored to each individual''s needs.
- Developed trust with my mentee through consistent availability and genuine interest in their wellbeing.
- Aided in building resilience by supporting my mentee through challenging situations while maintaining a non-judgmental approach.
Education
Dental Hygiene, Continuing Education Program -
Clayton State University
Morrow, GA08.2009
Bachelor of Arts - Health Education
East Carolina University
Greenville, NC05.2004
Skills
- Patience and understanding
- Emotional Regulation Support
- Autism Spectrum Knowledge
- Social Skills Development
- Child Supervision
- Decision-Making
- Documentation And Reporting
Volunteer Experience
- Boys and Girls Club of America
- Pitt County Kid's Fest
- Give to the Troops
- American Cancer Society
- American Red Cross
- Mentor (Noacin, Inc)
Certification
- RBT - Registered Behavior Technician
(currently training)
Timeline
Special Needs Child Caregiver
Autism Support
08.2018 - Current
Self Employed
The Glam District
05.2015 - Current
Dispatcher
Honeywell
01.2014 - 05.2017
Retail Sales Consultant
Verizon Wireless
02.2010 - 07.2013
Student Intern
Family Violence Program
05.2008 - 07.2008
Community Support Worker
NOACIN, Incorporated
11.2007 - 06.2008
Dental Hygiene, Continuing Education Program -
Clayton State University
Bachelor of Arts - Health Education
East Carolina University