Danyle Martinez
Henderson
Summary
Highly knowledgeable in the field of Know Your Customer (KYC) regulations and Anti-Money Laundering (AML) procedures. Previous experience includes ensuring compliance with global regulatory requirements, conducting thorough customer due diligence, and managing risks associated with financial transactions. Strengths include strong analytical skills, ability to lead teams effectively, and adaptability in a fast-paced environment. Have made significant contributions in previous roles by improving efficiency of AML/KYC processes and enhancing overall risk management strategies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Title 31 Compliance (AML/AML/Title 31 Compliance (AML/AML/Senior KYC Analyst
Wynn Resorts
Las Vegas
10.2022 - Current
- Coordinated with other departments to resolve any discrepancies regarding customer information or transactions.
- Participated in periodic review of existing policies and procedures to ensure compliance with regulatory requirements.
- Assessed company investment potential by examining historical trends, current activities and stated plans.
- Analyzed client data from various sources including public databases and internal systems.
- Responded promptly to inquiries from customers relating to their account status or transaction history.
- Investigated alerts generated by automated monitoring tools for potential money laundering activity.
- Prepared detailed documentation for all KYC reviews performed, including records of all customer interactions.
- Developed reports summarizing findings from AML and KYC reviews and investigations.
- Maintained up-to-date knowledge of relevant laws, regulations, guidance, industry best practices.
- Tracked changes in global financial regulations that may impact existing AML and KYC processes.
- Identified potential issues related to AML and KYC compliance in accordance with applicable laws and regulations.
- Monitored customer accounts for suspicious activities and transactions based on established guidelines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prepared reports, exhibits and other supporting schedules to detail institution's safety and soundness and compliance with laws and regulations.
- Monitored and analyzed suspicious activities, identified potential money laundering activities, and reported the findings to management.
- Maintained fraud analysis models to improve functionality of company systems.
- Investigated complex cases involving financial fraud or other criminal activities related to money laundering schemes.
- Evaluated data processing applications for institutions under examination to develop recommendations for coordinating existing systems with examination procedures.
- Investigated fraud referrals and researched to minimize risk and resolve inquiries.
- Assisted in developing strategies for enhancing existing anti-money laundering controls.
- Monitored daily transactions for unusual patterns or activities that may indicate money laundering or terrorist financing activities.
- Prepared periodic reports summarizing the results of ongoing KYC reviews.
- Monitored and maintained compliance with internal controls and government regulations.
- Participated in internal audits designed to assess the effectiveness of current AML controls.
- Conducted due diligence reviews on new customers based on KYC and AML standards.
Cage Manager (Bank)
The Venetian Resort
Las Vegas
01.2019 - 10.2022
- Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
- Complied with federal and state regulations by completing required casino forms pertaining to cage transactions.
- Assisted customers with questions regarding their accounts or any changes that need to be made.
- Cashed out chips and betting slips from casino patrons and performed other financial transactions and opened credit accounts.
- Reconciled end-of-day reports with information from general ledger accounts.
- Trained new staff in proper handling of money, balancing of drawers, and security protocols.
- Verified accuracy of daily paperwork related to gaming activities such as jackpots, fills, credits, transfers and other transactions.
- Received, secured, and distributed large sums of money, added funds to casino safe and completed forms and documentation.
- Coordinated employee work schedules to provide adequate coverage for guest services.
- Supervised daily operations of the cage, including cashiering and credit transactions.
- Resolved customer disputes in a timely manner while maintaining high levels of professionalism.
- Established work schedules and station arrangements for daily shifts.
- Provided guidance to team members regarding Gaming Commission regulations, Title 31 requirements, AML and KYC policies.
- Addressed patron complaints and quickly payout errors and disputes.
- Processed large cash payouts within established limits while adhering to strict safety protocols.
- Monitored bank balances to ensure adequate funds were available to cover outstanding checks and other obligations.
- Maintained accurate records of all financial transactions, ensuring compliance with internal policies and procedures.
- Maintained records of all financial transactions for audit purposes.
- Processed a variety of monetary transactions including withdrawals, deposits, transfers, check cashing.
- Conducted financial transactions for customers including withdrawals, deposits, transfers, payments, check cashing and currency exchange.
- Performed teller duties including check cashing, coin redemption, money orders, traveler's checks and other financial transactions.
- Conducted regular inventories of gaming chips and tokens.
- Issued credit lines to customers based on their financial status.
- Facilitated check-cashing authorizations and house credit accounts.
- Adhered to security protocols and cash-handling best practices to maintain correct totals.
- Adhered to security protocols while handling large amounts of cash.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Cage Supervisor
Cosmopolitan Las Vegas
Las Vegas
10.2016 - 01.2019
- Assisted with audits related to cage operations by providing requested documentation for review.
- Scheduled personnel shifts in order to meet operational needs while staying within budget constraints.
- Developed processes to improve efficiency of daily operations while reducing costs associated with processing payments.
- Cashed out chips and betting slips from casino patrons and performed other financial transactions and opened credit accounts.
- Ensured that all transactions were conducted according to internal control standards set forth by state gaming regulatory authorities.
- Managed team members by providing guidance, feedback, coaching, and training when needed.
- Smoothly oversaw efficient and accurate monetary transactions between house and customers.
- Moderated floor disputes to protect business assets and resolve customer service issues.
- Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
- Verified identification documents from customers prior to completing any transaction involving currency exchange or credit card purchases.
- Resolved discrepancies between guest accounts and financial documents in order to maintain accuracy of records.
- Reconciled cashier banks regularly throughout shift in order to maintain accurate balance sheets.
- Monitored surveillance cameras to ensure that all activities taking place at the cage are compliant with casino regulations.
- Investigated suspicious activity or unusual behavior at the cage in order to protect both the casino's assets and its patrons.
- Converted currency into requested combinations of bills and coins for patrons.
- Trained new employees on proper handling of monetary transactions, security protocols, and customer service techniques.
- Conducted regular inventory counts of cash drawers and gaming chips stored at the cage in order to verify accuracy against records.
- Responsible for overseeing the daily operations of a casino cage, ensuring compliance with all applicable gaming regulations and company policies.
Corporate Surveillance Manager
Station Casinos
Las Vegas
12.2001 - 09.2016
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Ensured security personnel were properly trained on monitoring equipment and procedures.
- Reviewed security practices prior to events and identified potential weaknesses.
- Provided technical support to surveillance staff regarding the use of video cameras, recording systems, and other equipment.
- Reviewed incident reports submitted by surveillance officers for accuracy and completeness.
- Investigated security breaches and took appropriate measures to minimize damage.
- Maintained surveillance operations to ensure compliance with gaming regulations and company policies.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Compiled statistical data related to incidents reported by surveillance staff.
- Created detailed reports summarizing findings from investigations conducted by the Surveillance Department.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Coordinated with law enforcement and emergency responders during security incidents.
- Managed a team of surveillance officers, providing guidance, feedback, and direction as needed.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Monitored all areas of casino operations, including cash transactions and gaming activities.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
- Developed strategies for detecting fraudulent behavior in the casino environment.
- Analyzed surveillance footage to identify potential violations of laws or regulations.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Coordinated with other departments to resolve issues impacting the safety and security of customers and employees.
- Assisted law enforcement agencies with criminal investigations related to casino activities.
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Analyzed data from surveillance systems to determine trends in criminal activity or potential threats.
- Logged daily activities in detail, keeping handwritten and electronic records of movement of personnel, inventory and equipment pursuant to company logging specifications.
- Reported violations and suspicious behavior, in writing or verbally.
- Located individuals engaged in theft, cheating and embezzlement.
- Monitored audio equipment, video equipment and one-way mirrors to observe cheating or theft by employees and patrons.
Education
High School Diploma -
Cimarron Memorial HS
Las Vegas, NV05-1998
Skills
- KYC compliance
- AML regulations
- Data analysis
- Fraud detection
- Risk assessment
- Policy development
- Investigation techniques
- Attention to detail
- Financial crime prevention
- Team leadership qualities
- Compliance reporting
- Anti-money laundering
Timeline
Title 31 Compliance (AML/AML/Title 31 Compliance (AML/AML/Senior KYC Analyst
Wynn Resorts
10.2022 - Current
Cage Manager (Bank)
The Venetian Resort
01.2019 - 10.2022
Cage Supervisor
Cosmopolitan Las Vegas
10.2016 - 01.2019
Corporate Surveillance Manager
Station Casinos
12.2001 - 09.2016
High School Diploma -
Cimarron Memorial HS