Danysha Blount
Laurel,MD
Summary
Highly motivated professional seeking career advancement and opportunity to apply strong management and organizational abilities toward maximizing operational efficiency, customer satisfaction and business revenue. Successful at building and leading strong teams of knowledgeable employees ready to meet any needs. Prepared to bring expertise gained over 11 years of experience and take on challenging new role in different companies.
Overview
12
12
years of professional experience
Work History
Team Member/Cashier
Cakes Plus
Laurel, MD
05.2021 - 12.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Continuously checked products for quality assurance according to strict guidelines.
Team Member
Amazon
Baltimore, MD
10.2020 - 02.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Cashier Team Lead
Lowes Home Improvment
Laurel, MD
02.2020 - 12.2020
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
Cashier/Customer Service Representative
Henry's soul cafe
washington , dc
07.2017 - 01.2018
- Processed transactions by collecting cash, check and credit card payments.
- Balanced cash register drawer by counting money to cash in and out.
- Drove sales and add-on purchases by keeping checkout lanes well-stocked and promoting specific item options to customers.
- Protected customers and employees by promptly wiping up spills and safely disposing of biological materials.
- Addressed customer concerns immediately and resolved any issues promptly using people skills.
- Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
- Interacted professionally with customers, peers and bosses, which helped develop articulate communication and active listening skills.
Cashier manager
Americans best wings
Laurel, MD
10.2015 - 11.2017
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Supervised 6 team employees by training, coaching and sharing innovative tips for customer satisfaction.
- Processed an average of 216 transactions each day in a timely manner.
- Maintained friendly and professional customer interactions.
- Offered direction and gave constructive feedback to motivate team members.
- Oversaw daily operations of 2 store locations.
- Delegated work to employees based on shift requirements, and individual strengths
Manager
Subway
Suitland, MD
10.2016 - 03.2017
- Supervised, developed and delegated tasks to employees.
- Boosted sales growth setting ambitious yet achievable goals, monitoring performance and sales.
- Directed day-to-day operations, sales, food prep and inventory activities.
- Managed 9 direct reports, including completion of recruiting and hiring processes.
- Recruited and trained new staff members and produced employee schedules.
- Supervised a staff of 4 in daily operations.
Sales Manager
Primerica
College Park, MD
02.2014 - 10.2014
- Actualized strategies to continuously improve customer service, company or brand visibility and life insurance provided.
- Wrote sales slips and sales contracts.
- Sold life insurance and service line across dc,md, and va region.
- Recruited, trained and mentored new talent in the sales department.
- Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies.
- Obtained accountability from staff by introducing individual revenue goals.
- Identified and solved complex strategy problems to impact sales management and business direction.
- Supervised 10 employees and monitored performance to ensure sales goals were met.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Dance Instructor
Artistic dance shelter
Temple Hills, MD
02.2007 - 05.2013
- Instructed groups of up to 20 people, with particular focus on ballett, jazz and hip hop.
- Provided individual instruction to students.
- Devised and directed group, couples and individual dance performances.
- Helped with the coordination and administration of complete dance program.
- Gave performances at cherry blossom parade,and benefit events as a professional dancer.
- Set up special open houses to gain new clients.
- Collaborated in a team-based environment to uphold quality and continuity of service to all clients.
- Raised more than $7,000 in donations and to fund the artistic dance shelters plays.
- Maintained all class records, including attendance, fees and rehearsal schedules.
- Implemented class rules to ensure that each student could learn in a healthy environment that promoted respect and gentle discipline.
- Kept classrooms tidy and clean for classes.
- Planned choreography for group performances and family recitals.
Education
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD2013
Skills
- Issue and conflict resolution
- Organized
- Time management
- Dependable and reliable
- Cash handling accuracy
- Strong communication skills
- Excellent multi-tasker
- High-energy attitude
- Adaptive team player
- Staff training and development
Timeline
Team Member/Cashier
Cakes Plus
05.2021 - 12.2021
Team Member
Amazon
10.2020 - 02.2021
Cashier Team Lead
Lowes Home Improvment
02.2020 - 12.2020
Cashier/Customer Service Representative
Henry's soul cafe
07.2017 - 01.2018
Manager
Subway
10.2016 - 03.2017
Cashier manager
Americans best wings
10.2015 - 11.2017
Sales Manager
Primerica
02.2014 - 10.2014
Dance Instructor
Artistic dance shelter
02.2007 - 05.2013
High School Diploma -
Charles Herbert Flowers High School
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